Quality & Compliance Leader, ISO 9001

University of Newcastle; Newcastle; Presencial; AUD 141.000 - 151.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

35 hour week

17% super

Salary packaging

Flexible work arrangements

Private health insurance discounts

Wellbeing programs

Additional leave

Descripción de la vacante

The University of Newcastle is seeking an experienced Senior Manager, Quality to lead the development and implementation of a comprehensive quality management framework across Infrastructure and Facilities Services (IFS). This role drives a culture of accountability and continuous improvement, ensuring systems, processes and services are effective and compliant with strategic objectives.

Reporting to the Associate Director, Engagement, Commercial and Business Quality, you will provide strategic

Formación

• Experience leading quality management systems with a strong grasp of ISO 9001 principles.
• Extensive knowledge of quality assurance, risk governance, compliance and continuous improvement.
• Experience designing performance monitoring, audits and review processes.
• Strong analytical and problem-solving skills with evidence-based recommendations.
• Highly developed written and verbal communication for senior stakeholders.
• Proven ability to lead improvement initiatives and embed sustainable changes.

Responsabilidades

• Lead the development, implementation and continuous improvement of the IFS Quality Management System aligned with ISO 9001 and university objectives.
• Oversee risk management, governance and compliance frameworks to meet legislative and university requirements.
• Establish performance monitoring, audits and review programs to identify issues and drive improvements.
• Lead improvement initiatives to enhance service quality and operational efficiency.
• Provide strategic advice, reporting and recommendations to senior leaders for decision-making.
• Oversee safety compliance and business continuity planning for resilience of essential services.
• Build relationships across IFS and the wider University to promote quality and accountability.

Conocimientos

Quality management

ISO 9001

Risk management

Performance monitoring

Stakeholder engagement

Leadership

Descripción del empleo

The University of Newcastle is seeking an experienced Senior Manager, Quality to lead the development and implementation of a comprehensive quality management framework across Infrastructure and Facilities Services (IFS). This role drives a culture of accountability and continuous improvement, ensuring systems, processes and services are effective and compliant with strategic objectives.

Reporting to the Associate Director, Engagement, Commercial and Business Quality, you will provide strategic