Quality Assurance Manager

Minetek; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Safran Electronics & Defense Australasia Pty Ltd (SEDA) in Sydney’s Botany area seeks a Quality Assurance Manager. Lead the Integrated Management System (IMS) compliant with Safran policies and ISO standards, fostering a strong quality and safety culture across the product lifecycle.

You will drive CAPA and 8D analyses, manage audits, data analytics, KPIs, QRQC deployment, and staff training while coordinating with Safran HQ and customers.

Qualifications

• Diploma or Bachelor's degree in Quality Management or related technical field.
• Extensive experience with QMS ISO 9001, AS9100, and ISO 45001.
• Strong CI background (Lean, Six Sigma, 5S) and defense/regulatory experience.

Responsibilities

• Maintain and align a unified IMS with Safran Group policies and ISO standards across the product lifecycle.
• Foster quality and safety culture through proactive risk management and customer satisfaction initiatives.
• Drive manufacturing process controls, root cause analysis (8D, 5 Whys), and CAPA on the production floor.
• Lead document control, audits (internal and supplier) and timely closure of corrective actions.
• Serve as primary contact for audits, customer QA, and certification bodies.
• Investigate customer complaints and non-conformances to drive improvement.
• Collect, analyse and report quality data; update KPIs and Balanced Scorecard metrics.
• Compile and submit reports to Safran HQ and identify QMS improvement opportunities.
• Promote QRQC methodology and organize risk meetings.
• Deliver quality-related training and ongoing QRQC problem-solving support.

Skills

Problem solving

Analytical skills

Stakeholder engagement

English communication

Independence

Teamwork

Attention to detail

Education

Quality management degree

Job description

Quality Assurance Manager

Job details

General information

Entity

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated 31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets. Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking. Safran Electronics & Defense is an international company with more than 19,000 employees who bring together expertise and team spirit to design high-technology solutions for the aerospace, defense and space sectors. By combining human and technological intelligence, the company develops products and services for both civil and military customers, operating on land, at sea, in the air and in space.

Reference number

Domain

Performance and Support

Job field / Job profile

Quality - Quality management

Job title

Quality Assurance Manager

Employment type

Permanent

Professional category

Professional, Engineer & Manager

Part time / Full time

Full-time

Job description

As a fully owned subsidiary of Safran Electronics & Defense, Safran Electronics & Defense Australasia Pty Ltd (SEDA) delivers and supports various products including high-performance optronics and inertial navigation equipment. Headquartered in Sydney, SEDA brings local expertise in the integration of optronics and navigation systems for the air, land, and naval platforms of the Australian and New Zealand Defence Forces. The Quality Assurance Manager is responsible for leading, maintaining, and continually improving SEDA's Integrated Management System (IMS), ensuring compliance with Safran Group policies, defense and regulatory requirements, and ISO standards (ISO 9001 and ISO 45001).

In this role, you will be responsible for:

• Maintain and align a unified IMS with Safran Group policies, ensuring compliance with reliability, safety, and regulatory requirements across the product lifecycle.
• Foster a strong quality and safety culture through proactive risk management, compliance, and customer satisfaction initiatives.
• Drive manufacturing process controls, root cause analysis (8D, 5 Whys), and implement Corrective and Preventive Actions (CAPA) on the production floor.
• Lead document control, internal and supplier audits, and ensure timely closure of corrective actions.
• Serve as the primary contact for audits, customer quality assurance, and certification bodies.
• Investigate customer complaints and non-conformances to drive process improvement.
• Collect, analyse, and report statistical quality data; update key performance indicators (KPIs) and monthly Balanced Scorecard (BSC) metrics.
• Compile and submit reports to Safran Electronics & Defense headquarters, relating to quality performance and initiatives.
• Identify opportunities for improvement through QMS data and trend analysis.
• Promote and deploy the QRQC (Quick Response Quality Control) methodology throughout the organisation.
• Organise and facilitate Business & Corruption Risk meetings, and monitor ongoing risk management activities.
• Deliver quality-related training and ongoing support for QRQC and problem-solving techniques.

PERSONAL REQUIREMENTS:

• Baseline security clearance – Able to manage sensitive information and compliance obligations, especially in a defense context.
• Strong organisational skills with a high level of accuracy and attention to detail.
• Excellent problem-solving and analytical capabilities.
• Effective stakeholder engagement with the ability to influence and collaborate across all levels of the organisation.
• Demonstrated ability to work independently while incorporating input from various stakeholders; strong team player.
• Excellent communication skills in English, both written and verbal. French language skills would be an advantage.

Candidate skills & requirements:

• Diploma or Bachelor's degree in Quality Management or in a related technical field (e.g., Avionics, Electronics or Optronics).
• Extensive experience designing, implementing, and managing QMS certified to ISO 9001 standards, and a strong understanding of AS9100, including experience with ISO 45001.
• Strong experience with Continuous Improvement methodologies (e.g., Lean, Six Sigma, 5S).
• Proven experience within a defense, regulated environment.
• Exposure to project management in system and product lifecycle (from R&D through production to support).
• Lead Auditor certification, Six Sigma Green Belt and AQAP knowledge are highly regarded.

Job location

Oceania, Australia, New South Wales

City (-ies)

BOTANY

Applicant criteria

Minimum education level achieved

Bachelor's Degree

Minimum experience level required

More than 3 years