Public Support Information Officer x 5

Victoria-Police; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Wellbeing support

Free counselling

Generous leave entitlements

Annual leave loading 17.5%

Social clubs & networks

Professional development opportunities

Job summary

Victoria Police Centre, Docklands, is seeking five full-time, two-year fixed-term staff to join the Police Information Liaison Office (PILO) and support the Worker Screening Act 2020 monitoring.

You will source, redact and release Victorian criminal history information, provide accurate advice to stakeholders, and perform administrative tasks with full training provided. The role offers a supportive culture and APS benefits with flexible arrangements where possible.

Qualifications

• Good oral and written communication skills.
• Experience in data entry and records management.
• Excellent attention to detail and ability to assess the accuracy and completeness of information in accordance with established standards and procedures.
• Ability to self-manage multiple workloads at once and meet prescribed deadlines.
• Proficiency with the use of computer software (incl. Microsoft Office suite) and electronic databases.

Responsibilities

• Sourcing, redacting and releasing Victorian criminal history information.
• Providing accurate, prompt and professional advice to internal and external stakeholders.
• Providing a range of administrative functions and support.

Skills

Oral & written comms

Data entry

Records management

Attention to detail

Multitasking

MS Office

Tools

Electronic databases

Job description

About the role:These roles are located within the Police Information Liaison Office (PILO). PILO serves to support external government agencies by providing Victorian and national criminal history information to facilitate the administration of justice, regulatory and/or prosecution functions. The successful applicants will support the Social Services Regulator (SSR) in the administration of the Worker Screening Act 2020 through the ongoing monitoring of Working with Children clearance holders and the provision of child safety risk information.This Unit offers a vibrant, friendly and positive culture with a team of individuals from varied professional backgrounds and experiences as well as the opportunity to contribute to meaningful work. On the job and workplace training will be provided in relation to information management and systems training. This Unit operates during regular business hours with no shift (evening/night) work, weekend, or public holiday requirements.Offering all the benefits of the public service plus more including comprehensive wellbeing support and access to free counselling, generous leave entitlements, 17.5% annual leave loading, an array of social clubs and networks, exposure to different police units and commands and professional development opportunities. Located at the Victoria Police Centre you will have the convenience and vibrancy of the city and Southern Cross Station on the doorstep. Working in the new Victoria Police Centre you will also have full access to amazing facilities such as multiple gyms, end of trip facilities, all gender facilities, secure bicycle parking, internal cafe and social spaces, library, parents and carer facilities, chill out spaces, outdoor terraces and much more.Victoria Police is a contemporary and agile workplace and support flexible working arrangements.Your duties will include:Sourcing, redacting and releasing Victorian criminal history information.Providing accurate, prompt and professional advice to internal and external stakeholders.Providing a range of administrative functions and support.As the successful applicant, you will have:Good oral and written communication skills.Experience in data entry and records management.Excellent attention to detail and ability to assess the accuracy and completeness of information in accordance with established standards and procedures.Ability to self-manage multiple workloads at once and meet prescribed deadlines.Proficiency with the use of computer software (incl. Microsoft Office suite) and electronic databases.Further Information:Five (5) x full-time, 2-year fixed term positions available.These positions are located at Victoria Police Centre, 311 Spencer Street, Docklands.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.Your application must include:ResumeCompleted application form - the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.Applications close midnight, Monday 9 November 2026.Please Note: All applications will need to be submitted through the following platform: Victorian Government careers website (Careers.vic) Applications will not be accepted via other platforms or email.For further information, please contact: Nicole Steunenberg on [phone] or [e-mail] welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email [e-mail] or on [phone].About Us:Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.\"If after reading this, you're not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click the apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps