Public Area Cleaner

Accor Apartments & Realty; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Job summary

Accor Apartments & Realty is seeking a Public Area Cleaner to ensure our shared spaces are spotless and welcoming. You will help maintain cleanliness across indoor and outdoor areas, including pool and gym, and assist guests with inquiries while supporting team operations.

The role emphasizes attention to detail, reliability, and the ability to work with colleagues from diverse backgrounds, including weekends and public holidays as required.

Qualifications

• Previous experience in a similar role is a plus.
• Warm, welcoming communication style.
• Eye for detail and efficient time management.
• Able to work indoors and outdoors, including stairs.
• Collaborates with colleagues from diverse backgrounds.
• Reliable transport and weekend/holiday availability.

Responsibilities

• Maintain high cleanliness of public areas inside and out.
• Assist room attendants and linen removal when needed.
• Handle cleaning equipment and chemicals safely.
• Assist guests with inquiries and report issues to maintenance.
• Coordinate with departments to complete tasks.
• Be vigilant for maintenance problems and missing items.

Skills

Attention to detail

Warm communication

Time management

Adaptability

Team collaboration

Reliability

Weekend availability

Job description

Purpose

As a Public Area Cleaner, you are an important part of our Housekeeping crew, making sure our shared spaces are super clean and paying attention to all the small details. You will be comfortable working alone or with your team, and you will love chatting with guests, assisting them with any questions or needs they might have.

Primary Responsibilities

• Ensure the property always looks its best, inside and out
• Embrace the cleaning challenge, sprucing up both indoor and outdoor public areas (including pool, gym and shared bathrooms) to meet our high cleanliness and presentation standards
• Eagerly stepping in to support room attendants with room cleaning and linen removal as needed
• Expertly handle specialised equipment and chemicals with safety in mind
• Offering help to guests with inquiries and security matters, and collaborating with different departments to accomplish tasks
• Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items

Skills and Experience

• Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
• Your communication style is warm and welcoming, making both guests and team members feel at ease
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas
• You enjoy collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays – as required