Public Area Cleaner

Accor Apartments & Realty; Darwin; On-site; AUD 30,000 - 41,000; Full time

Job summary

Accor Apartments & Realty in Darwin is seeking a Public Area Cleaner to maintain spotless shared spaces across the property. You will work alone or with our housekeeping team and enjoy chatting with guests, helping with questions and requests as they arise.

This role focuses on cleaning indoor and outdoor public areas (lobbies, pool, gym, restrooms) to high standards, supporting room attendants when needed, and safely using cleaning equipment.

Qualifications

• Previous experience in a similar role is a plus.
• Warm, welcoming communication with guests and team.
• Eye for detail and efficient time management.
• Adaptability to indoor and outdoor environments including stairs.
• Ability to collaborate with colleagues from diverse backgrounds.
• Reliable transportation and availability for weekends/public holidays.

Responsibilities

• Keep public areas looking their best inside and out.
• Clean indoor and outdoor areas including pool, gym, and bathrooms to high standards.
• Support room attendants with cleaning and linen removal as needed.
• Handle cleaning equipment and chemicals safely.
• Assist guests with inquiries and coordinate with other departments.
• Report maintenance issues and missing items to relevant teams promptly.

Skills

Public area cleaning

Guest interaction

Attention to detail

Time management

Adaptability

Teamwork and reliability

Job description

Purpose

As a Public Area Cleaner, you are an important part of our Housekeeping crew, making sure our shared spaces are super clean and paying attention to all the small details. You will be comfortable working alone or with your team, and you will love chatting with guests, assisting them with any questions or needs they might have.

Primary Responsibilities

• Ensure the property always looks its best, inside and out
• Embrace the cleaning challenge, sprucing up both indoor and outdoor public areas (including pool, gym and shared bathrooms) to meet our high cleanliness and presentation standards
• Eagerly stepping in to support room attendants with room cleaning and linen removal as needed
• Expertly handle specialised equipment and chemicals with safety in mind
• Offering help to guests with inquiries and security matters, and collaborating with different departments to accomplish tasks
• Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items

Skills and Experience

• Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
• Your communication style is warm and welcoming, making both guests and team members feel at ease
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas
• You enjoy collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays – as required