Psychology Examiner

Adecco Group; Wollongong City Council; Hybrid; AUD 52,000 - 68,000; Full time

Job summary

Adecco Group is seeking an Examination Administrator to support the Australian Defence Force recruitment process by coordinating online and in-person assessment sessions. You will prepare tests, supervise candidates, and ensure results align with ADF requirements.

The role requires meticulous attention to detail, strong organisational and communication skills, and a client-focused approach to guide candidates efficiently while maintaining high service standards.

Qualifications

• Familiarity with defence / defence industry is desirable.
• Ability to balance administrative deadlines and work under pressure.
• Strong computer literacy and data-entry accuracy.
• Ability to follow strict policies and quality standards.
• Client-focused and customer-centric attitude.
• Excellent communication and time-management skills.

Responsibilities

• Organise, prepare and supervise examination sessions.
• Interpret assessment results for Psychologists and stakeholders.
• Maintain psychology administrative records and test materials.
• Work across multiple platforms and prioritise requests.
• Ensure candidate care and support through examinations processes.
• Meet internal training requirements for Examination Administrator.
• Maintain strong client relationships between Adecco and the Commonwealth of Australia.

Skills

Defence industry knowledge

Deadline management

Data entry / computer literacy

Policy compliance

Client-focused attitude

Communication & time management

Job description

• Be part of one of the most important missions in Australia
• Join a culture of excellence
• Create a positive experience for candidates joining the ADF

The Examination Administrator* plays a key role in supporting the Australian Defence Force recruitment process by coordinating and delivering both online and in-person assessment sessions. This includes preparing and supervising examinations, managing candidate records, interpreting results for stakeholders, and ensuring compliance with strict policies and quality standards. The role requires strong attention to detail, excellent organisational and communication skills, and a client-focused approach to guide candidates through each stage efficiently while maintaining a high standard of service and care.

Details about the Client

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year. ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work. Be you, and we’ll be better together. To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

Job Description

As an Examination Administrator* you would be responsible for coordinating the DFR examination process online and in person with candidates. This role is responsible for organising sessions, preparing tests, and supervising and supporting candidates through the examination process. In addition, this role is responsible for reviewing results to ensure responses align to ADF requirements and managing other administrative task to ensure candidate’s progress through.

You will:

• Organise, prepare and supervise examination sessions in accordance with established standards, ensuring consistency in practices nationally.
• Interpret assessment results of candidates and ensure relevant information is available to Psychologists and appropriate stakeholders.
• Manage and maintain psychology administrative records and test materials in accordance within strict policy guidelines
• Work across multiple platforms, whilst actively listening and actioning requests.
• Prioritise workload appropriately to deliver to set targets and move candidates through examinations processes, ensure excellent candidate care and work towards a successful enlistment intake.
• Meet all internal training requirements of a Examination Administrator, as required by industry and/or the ADF.
• Develop, manage and maintain a high service level client relationship through the provision of services that meet or exceed the expectations of Defence and the DFR Adecco contract, further encouraging a strong and ongoing relationship between Adecco and the Commonwealth of Australia.

Candidate's Profile

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

Your background will demonstrate:

• An understanding of defence / defence industry is desirable
• Experience in balancing administrative deadlines and working under pressure
• Computer literacy, experience in data entry with a high attention to detail
• The ability to follow strict policies and processes to meet quality specifications
• A client-focused and customer-centric attitude and aptitude
• Excellent communication, time management, and negotiation skills

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.

applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.