Property Services Manager – Technical Services
JLL
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Benefits offered by this job
Job summary
JLL is seeking a Property Services Manager – Technical Services in Sydney to oversee all engineering operations for a premium building. You will drive maintenance, safety, and sustainability programs while coordinating with stakeholders including Macquarie and tenants.
The role requires extensive leadership experience in critical environments, deep HVAC/electrical knowledge, and a track record of improving energy performance. Join a team delivering first‑class service and 5.5 NABERS ambitions.
Qualifications
- Minimum of 10 years of leadership experience in a critical engineering environment, banking/finance facility, or premium commercial asset.
- Minimum of 5 years as a senior Operations Manager in A‑Grade or Premium commercial properties.
- Strong technical competence in critical environments, electrical systems, and complex HVAC operations and optimization.
- Proven experience managing NABERS ratings, renewals, and BEEC processes.
- High‑level understanding of vertical transport analytics and cyber security for building networks.
- Track record of identifying and implementing energy, water, and waste conservation initiatives.
- Exceptional written and verbal communication skills, with asset owners and tenants.
- Tertiary qualifications in Mechanical or Electrical Engineering, or a relevant technical trade certificate.
Responsibilities
- Manage daily operations of all critical engineering systems (HVAC, electrical, vertical transport, cyber security).
- Oversee engineering contractors, ensuring compliance with scopes, terms, and safety standards.
- Lead WHS programs and foster a safety-focused culture on site.
- Monitor building performance to meet/ exceed NABERS targets.
- Prepare annual property operations budgets and monitor quarterly financials.
- Conduct periodic inspections and coordinate preventative maintenance.
- Collaborate with Macquarie reps, tenants and partners for high-quality service.
- Manage change requests and refurbishment programs from review to commissioning.
- Generate operational reports and coordinate safety certifications.
Skills
Education
Job description
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
The Property Services Manager – Technical Services will oversee all operational and engineering aspects of 1 Elizabeth Street, a state-of-the‑art building integrated with the Martin Place Metro Precinct that showcases how intelligent design works in a modern workspace. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. In this pivotal role, you will align closely with the risk management mindset of our anchor tenant and asset owner, Macquarie, ensuring a best-in-class approach to both reactive and preventative maintenance. What sets JLL apart is our culture of collaboration, locally and across the globe, and you will work closely with site contractors, retail and office tenants, and ownership stakeholders to drive safety, environmental excellence, and outstanding customer service. Designed to achieve a 5.5 Star NABERS Energy rating, this landmark asset offers an inspiring environment where you will lead efforts to maintain premium operational standards.
- Manage and coordinate daily operations of all critical engineering systems, including HVAC, electrical, vertical transport, and cyber security protocols.
- Oversee specialist engineering contractors, ensuring all works comply with contract scopes, terms, and safety standards.
- Prioritize workplace health and safety by leading the site‑specific WHS programs and promoting a risk‑focused safety culture.
- Monitor building performance to maintain and exceed target environmental ratings, including the 5.5 Star NABERS Energy goal.
- Prepare and manage annual property operations and capital expenditure budgets, monitoring financial performance on a quarterly basis.
- Perform periodic building inspections to evaluate equipment conditions, coordinate preventative maintenance, and mitigate operational risks.
- Collaborate closely with Macquarie representatives, retail partners, and office tenants to ensure high‑quality service and seamless communication.
- Manage engineering change requests and participate in tenant refurbishment programs from initial review through to commissioning.
- Generate detailed operational reports, track essential safety certifications, and coordinate annual fire safety compliance statements.
- Minimum of 10 years of leadership experience within a critical engineering environment, banking and finance facility, or premium commercial asset.
- Minimum of 5 years of experience operating as a senior Operations Manager in A‑Grade or Premium commercial properties.
- Deep technical competence and understanding of critical environments, electrical systems, and complex HVAC operations and optimization.
- Proven experience managing NABERS ratings, renewals, and Building Energy Efficiency Certificate (BEEC) processes.
- High‑level understanding of vertical transport analytics, including traffic report reviews, as well as cyber security protocols for building networks.
- Strong track record of identifying and implementing energy, water, and waste conservation initiatives in commercial buildings.
- Exceptional written and verbal communication skills, with the ability to build strong, consultative relationships with asset owners and tenants.
- Tertiary qualifications in Mechanical or Electrical Engineering, or a highly relevant technical trade certificate.
- A collaborative approach that aligns with JLL's belief that the most effective teams are built when everyone is empowered to thrive.
- Great employee discounts off fitness, wellbeing & other renowned brands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices
- Great employee discounts off fitness, wellbeing & other renowned brands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
On-site –Sydney, NSW
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
The Property Services Manager – Technical Services will oversee all operational and engineering aspects of 1 Elizabeth Street, a state‑of‑the‑art building integrated with the Martin Place Metro Precinct that showcases how intelligent design works in a modern workspace. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. In this pivotal role, you will align closely with the risk management mindset of our anchor tenant and asset owner, Macquarie, ensuring a best-in‑class approach to both reactive and preventative maintenance. What sets JLL apart is our culture of collaboration, locally and across the globe, and you will work closely with site contractors, retail and office tenants, and ownership stakeholders to drive safety, environmental excellence, and outstanding customer service. Designed to achieve a 5.5 Star NABERS Energy rating, this landmark asset offers an inspiring environment where you will lead efforts to maintain premium operational standards.
- Manage and coordinate daily operations of all critical engineering systems, including HVAC, electrical, vertical transport, and cyber security protocols.
- Oversee specialist engineering contractors, ensuring all works comply with contract scopes, terms, and safety standards.
- Prioritize workplace health and safety by leading the site‑specific WHS programs and promoting a risk‑focused safety culture.
- Monitor building performance to maintain and exceed target environmental ratings, including the 5.5 Star NABERS Energy goal.
- Prepare and manage annual property operations and capital expenditure budgets, monitoring financial performance on a quarterly basis.
- Perform periodic building inspections to evaluate equipment conditions, coordinate preventative maintenance, and mitigate operational risks.
- Collaborate closely with Macquarie representatives, retail partners, and office tenants to ensure high‑quality service and seamless communication.
- Manage engineering change requests and participate in tenant refurbishment programs from initial review through to commissioning.
- Generate detailed operational reports, track essential safety certifications, and coordinate annual fire safety compliance statements.
- Minimum of 10 years of leadership experience within a critical engineering environment, banking and finance facility, or premium commercial asset.
- Minimum of 5 years of experience operating as a senior Operations Manager in A‑Grade or Premium commercial properties.
- Deep technical competence and understanding of critical environments, electrical systems, and complex HVAC operations and optimization.
- Proven experience managing NABERS ratings, renewals, and Building Energy Efficiency Certificate (BEEC) processes.
- High‑level understanding of vertical transport analytics, including traffic report reviews, as well as cyber security protocols for building networks.
- Strong track record of identifying and implementing energy, water, and waste conservation initiatives in commercial buildings.
- Exceptional written and verbal communication skills, with the ability to build strong, consultative relationships with asset owners and tenants.
- Tertiary qualifications in Mechanical or Electrical Engineering, or a highly relevant technical trade certificate.
- A collaborative approach that aligns with JLL's belief that the most effective teams are built when everyone is empowered to thrive.
- Great employee discounts off fitness, wellbeing & other renowned brands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like‑minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
On-site –Sydney, NSW
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at **********@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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