AccessAbility Support Officer

Department of Housing & Public Works QLD; City of Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

TAFE Queensland in South Bank, VIC seeks an AccessAbility Support Officer to coordinate disability services for students and achieve vocational outcomes. The role reports to the Manager, Student Support and is a temporary, full-time position based primarily at South Bank with potential duties at other campuses.

You will manage case notes, claims, funding submissions (SDS/DAAWS), and coordinate disability support workers and Auslan interpreters, while maintaining confidentiality and promoting

Qualifications

• Experience providing services to people with disabilities in education or training settings.
• Knowledge of reasonable adjustment concepts and Disability Standards for Education.
• Ability to coordinate budgets and expenditure to support program delivery.
• Excellent written and verbal communication with students, staff and external agencies.

Responsibilities

• Coordinate disability services for students to achieve vocational and educational outcomes.
• Prepare funding submissions and reimbursement claims and monitor expenditure.
• Provide information and advice to prospective students and external agencies on accessing VET pathways.
• Coordinate the selection, supervision and ongoing training of disability support workers and Auslan interpreters.
• Maintain confidentiality of consultations and advocate for accessible services.
• Develop and maintain networks to inform and refer students to services and supports.

Skills

Case management

Budget coordination

Stakeholder engagement

Communication skills

Education

Disability/Human Services qualification

Job description

Department of Housing & Public Works QLD – Southbank VIC

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.

By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

As the AccessAbility Support Officer you will coordinate disability services for students to achieve vocational and educational outcomes.

This position reports to the Manager, Student Support.

This is a temporary, full-time opportunity to 25 June 2026 unless otherwise determined.

The position will be based primarily at South Bank; you may be required to perform work at other TAFE Queensland campuses.

Key Responsibilities

• Promote and model the established values of Safety First, Working Together, Focusing on our Customer, Taking Responsibility and Showing Initiative.
• Through case management processes, identify the individual and collective needs of students with a disability, ensuring case notes, records of meetings, actions and agreements are maintained.
• Prepare funding submissions and reimbursement claims, monitor expenditure and prepare regular reports and related documentation. This may include SDS (Skills Disability Support) and DAAWS (Disabled Australian Apprenticeship Wage Scheme) funding.
• Provide relevant information and advice to prospective students and external agencies on how people with disability can access VET pathways.
• Assess the needs of prospective and current students with a disability in consultation with students, faculties, carers, support agencies and other stakeholders, and negotiate reasonable adjustments, facilities and assistive technologies as required.
• Coordinate the selection, supervision and ongoing training of disability support workers employed to provide individualised assistance to students with a disability. This may include support workers, study coach staff and Auslan interpreters.
• Review, record and endorse casual pay claims for Manager approval.
• Develop and maintain networks for informing and referring students with a disability in areas including enrolment and financial assistance, orientation, assessment, bridging courses, reasonable adjustments to curriculum, tutoring, study skills, learning support, library services, counselling, employment assistance, and access to assistive technologies.
• Develop and deliver regular awareness and targeted training programs to inform staff and students of their rights and responsibilities under the Disability Discrimination Act 1992, Disability Standards for Education 2005, associated legislation and TAFE Queensland policies and procedures, and provide details of support services and agencies available to students with disabilities.
• Advise and participate in organisation activities to ensure they are inclusive of students with disabilities, for example promotional activities and production of Student Support resources.
• Maintain confidentiality of consultations with individuals with a disability, their advocates and referral agencies in accordance with the Disability Discrimination Act 1992 and Disability Standards for Education 2005.
• Contribute to TAFE Queensland policies and procedures to ensure the access and equity of students with a disability are appropriately included.
• Contribute to the achievement of organisational objectives by adherence to and continuous improvement of quality systems and processes.

How You Will Be Assessed

The ideal applicant will have the following capabilities:

• Achieves positive outcomes with clients with a range of disabilities in an educational, training or employment setting, including the ability to assess and counsel clients with disabilities for placement in an educational and training setting.
• Experience and knowledge in developing and managing strategies related to the provision of services to people with a disability, including an advanced understanding of the principles of reasonable adjustment to achieve positive outcomes.
• Knowledge of State and Commonwealth legislation, policies and programs related to the education, training and employment for people with disabilities.
• Ability to coordinate budgets and expenditure to meet budget constraints.
• Flexibility, responsiveness, initiative and the ability to thrive within a dynamic, challenging and changing environment.

Mandatory Qualifications/Requirements

There are no mandatory requirements for this role.

Highly Desirable Requirements

• Qualification in Disability and/or Human Services from a recognised tertiary institution.
• Current experience in the Disability and/or Human Services field.

Closing date: 4pm, 16 September 2026

Job Reference Number: TQ2026-884

Michelle Keel, Manager, Student Support
*************@tafeqld.edu.au

Occupational group Administration