Project Support Officer

Downer; North Canberra; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Perks@Downer

Reservist Leave

Job summary

Downer Professional Services is seeking a motivated Project Support Officer to assist the delivery and sustainment of Defence capability across procurement, governance, and logistics activities. You will help prepare briefs, manage correspondence, and support contract administration within a fast-paced project team.

The role involves working with Defence stakeholders and industry partners to ensure timely delivery of critical systems, with exposure to ERP systems including SAP and related

Qualifications

• Experience supporting Defence projects, governance, logistics, or procurement.
• Strong written and verbal communication for professional documentation and stakeholder correspondence.
• Ability to manage multiple priorities and deliver high-quality outcomes.

Responsibilities

• Assist procurement processes including RFQs, RFTs, and contract administration.
• Support equipment lifecycle activities such as warranty, tracking, and disposal.
• Prepare briefs, reports, and project documentation for governance and risk management.
• Build relationships with Defence stakeholders and industry partners.

Skills

Procurement

Governance

Stakeholder management

SAP

MS Office

Tools

SAP

Objective

Defence ERP

Job description

Opportunity for a motivated Project Support Officer who thrives in a fast-paced environment, enjoys working across multiple stakeholders, and wants to build their career supporting complex Defence projects.

About the role

Contribute to the delivery and sustainment of specialised Defence capability. Working within the Project Team, you will support a diverse range of project, procurement, sustainment, and governance activities that enable critical equipment and systems to remain available and effective for Defence users.

This is an excellent opportunity for a motivated Project Support Officer who thrives in a fast-paced environment, enjoys working across multiple stakeholders, and wants to build their career supporting complex Defence projects.

What You'll Do

In this role, you will support a range of procurement, sustainment, and logistics activities that contribute to the successful delivery of specialised Defence capability. You'll assist with procurement processes including RFQs, RFTs, ASDEFCON documentation and contract administration, while also managing equipment lifecycle activities such as warranty support, tracking, kitting, dispatch, and disposal. Working closely with Defence stakeholders and industry partners, you will generate Outline Agreements, Purchase Orders, and support invoice processing through SAP to ensure the effective delivery and sustainment of critical systems.

• Support project governance through the preparation of briefs, reports, correspondence, risk management activities, and project documentation.
• Manage project correspondence, shared mailboxes, records, and data management activities to ensure compliance and accuracy.
• Assist the System Manager with day-to-day project coordination and be prepared to act in the role when required.
• Build and maintain strong working relationships with Defence stakeholders, industry partners, sustainment providers, and project team members.

What You'll Bring

We're looking for someone with experience supporting projects, governance, logistics, procurement, or Defence programs, who can effectively manage competing priorities and deliver high-quality outcomes. You'll bring strong communication skills, confidence preparing professional documentation and stakeholder correspondence, and advanced proficiency across the Microsoft Office suite. A collaborative approach with the ability to build trusted relationships across multidisciplinary teams.

Highly Desirable

• Experience working within a Defence or CASG environment.
• Familiarity with Defence procurement and contracting processes.
• Experience using Defence ERP systems, SAP, Objective, or related business systems.
• Exposure to equipment sustainment, logistics, capability management, or asset lifecycle activities.

More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer Professional Services

At Downer Professional Services, we're not just a workplace - we're a business dedicated to contributing to the shaping of the future of defence in Australia. As the country's only sovereign prime, we're committed to making a real difference in protecting Australia's interests.

What is means to belong at Downer Professional Services

• Meaningful work: Help to deliver critical Defence projects that protect Australia and shape its future.
• Professional development: Access career mapping, accelerated learning programs, and shared learning through our Communities of Practice.
• Great perks: Enjoy discounts on healthcare, retail, vehicles, and more through Perks@Downer.
• Veteran support: Benefit from initiatives like up to 20 days of Reservist Leave to stay connected post-service.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we're here to help you put your best foot forward.