Project Support Officer

Homes Victoria; Melbourne; On-site; AUD 65,000 - 95,000; Full time

Job summary

Homes Victoria in Melbourne seeks a Project Support Officer within the Housing Insights team to provide coordination, reporting, and project management support. The role supports policy development through rigorous data analysis and insights, working with internal stakeholders and external organisations.

The successful candidate will apply analytical and communication skills to address complex system-wide issues and contribute to better homes.

Qualifications

• Proven ability to provide administrative and customer support in a fast-paced environment.
• Strong team player with the ability to work autonomously, multi-task and deliver quality service.
• Interest in research and data analysis and ability to communicate findings clearly.

Responsibilities

• Track briefing and data request timelines, approvals, and responses.
• Support regular reporting, analyse secondary data sets, ensure data quality, and review outputs.
• Prepare presentations, briefs, correspondence and reports on a range of matters.

Skills

Administrative support

Customer service

Data analysis

Communication skills

Tools

Microsoft Excel

PowerPoint

MS Word

Job description

The Project Support Officer in the Housing Insights team will provide coordination, reporting, and project management support to the team. Working within the Social Housing Policy Unit, the team collaborates across the department and with external organisations, to deliver high quality, rigorous, data analysis and insights to inform policy and decision making.

The successful candidate will apply their analytical and communication skills to support work addressing complex system-wide issues and deliver more, and better homes. The position regularly liaises with a wide range of internal stakeholders and operates with professionalism, initiative, and collaboration.

Are you:

• Passionate about providing strong administrative and customer support in a fast-paced environment?
• A strong team player with the ability to work autonomously, multi-task and provide excellent customer service?
• A great learner, who is excited about research and data analysis?

ACCOUNTABILITIES INCLUDE

• Take responsibility for tracking briefing and data request timelines, approval processes, and responses.
• Support the regular reporting functions of the team, including analysing and reporting on secondary data sets, providing data quality assurance and review.
• Assist the preparation of presentations, briefs, correspondence and reports on a range of matters.

Please open the position description to read more.

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)