Project Support Officer

Ellipse Surveying; Canberra; Hybrid; AUD 35,000 - 60,000; Full time

Benefits offered by this job

Flexible hours

Remote or Dickson office

Training & development

Small team culture

Job summary

Ellipse Surveying in Canberra is seeking an Administration & Project Support Officer to help directors, support diverse projects and keep the office running smoothly.

The role combines administration, client communication, quoting, invoicing and general business support, with flexible hours and the option to work remotely from Dickson.

If you are kind, team-oriented and eager to learn, you’ll fit in with our small team of 11 and have opportunities for training and development.

Qualifications

• Experience in office administration and client communications.
• Ability to prepare quotes, invoicing and project documentation.
• Willingness to learn and transfer skills to new tools.

Responsibilities

• Manage calls, emails and client enquiries.
• Maintain company documents, templates, and filing.
• Assist staff records, onboarding and leave administration.
• Schedule meetings and support office administration.
• Order office supplies and equipment.
• Assist with reporting and data entry.
• Provide day-to-day administrative support to directors and staff.
• Prepare client quotations and fee proposals.
• Support project setup and record keeping.
• Assist client invoicing and project billing.
• Liaise with clients on bookings and enquiries.

Skills

Organizational skills

Time management

Written communication

Verbal communication

Microsoft 365

Adobe Acrobat

Xero

AI tools

Attention to detail

Multitasking

Tools

SharePoint

Outlook

Word

Excel

Teams

Adobe Acrobat

Xero

Job description

Administration & Project Support Officer

$35,000 - $60,000 per year

Join a Canberra surveying company where you'll work closely with our directors, support interesting projects and become a valued part of our team.

This is a diverse role that combines office administration, project support, client communication, quoting, invoicing and general business support. You'll become the central point that keeps our projects, people and office running smoothly.

We're looking for someone who is kind, approachable and enjoys being part of a team. At Ellipse Surveying, we believe great people are the foundation of a great business. We value a positive attitude, teamwork and a willingness to help others, and we're committed to creating a workplace where people genuinely enjoy coming to work.

You don't need to tick every box to apply. If you have transferable skills, a positive attitude and a willingness to learn, we encourage you to submit an application.

About us

Ellipse Surveying is a Canberra business delivering construction and land surveying services across the ACT and surrounding NSW. We are a team of 11 who embrace technology, value efficiency and take pride in looking after our people. While we continue to grow, we've worked hard to maintain the friendly, supportive culture that makes Ellipse a great place to work.

Key Responsibilities:

Administration & Business Support

• Manage phone calls, emails and client enquiries
• Maintain company documents, templates, SharePoint and filing systems
• Assist with staff records, onboarding and leave administration
• Schedule meetings and support general office administration
• Order office supplies, uniforms and equipment
• Assist with reporting, data entry and general business improvements
• Provide day to day administrative support to directors and project staff

Project Support

• Assist with preparing client quotations, fee proposals and tenders
• Support project setup, documentation and record keeping
• Assist with client invoicing and project billing administration
• Liaise with clients regarding project bookings and enquiries

Experience/skills

• Strong organisational and time management skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft 365 including Outlook, Word, Excel, Teams and SharePoint
• Experience using Adobe Acrobat to create, edit and manage PDF documents
• Experience using Xero for quoting, invoicing and administration (not essential)
• Interest in using AI tools such as Microsoft Copilot or Claude to improve efficiency (desirable)
• Strong attention to detail and ability to manage multiple priorities

• Flexible work hours: 5 hours per day, Monday to Friday, designed to support work life balance.
• Flexible working arrangements: Remote or work from our Dickson office.
• Small team, big impact: Your ideas are heard and your contribution matters.
• Varied and meaningful role: Support projects, clients and the day to day running of the business.
• Friendly, down to earth culture: A team where people enjoy coming to work.
• Opportunity to grow: We support your development by providing training and funding relevant courses to help you build your skills and succeed in the role.