Project Oversight Director- Gen Med

Novotech; Sydney; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible working options

Paid parental leave

Wellness programs

Development programs

Job summary

Novotech is seeking a Project Oversight Director (POD) to oversee projects managed by Project or Senior Project Managers. You will lead client accounts, secure future business, and maintain development plans for established accounts.

The role requires senior leadership across global teams and active governance participation. The POD will drive relationships with client leadership, manage risk, review forecasts, and support bid defenses, ensuring seamless resource transitions and delivery across

Qualifications

• Graduate in Life Sciences or related field.
• 10+ years in clinical research with 5+ years as S/PM.
• Strong leadership and global team management.
• Excellent communication and negotiation skills.

Responsibilities

• Oversee project/programme resources to align with budgets and workload.
• Review S/PM forecasts and ensure revenue recognition per conventions.
• Lead governance meetings and follow up actions to completion.
• Develop client relationships and identify phase pull-through opportunities.
• Coach S/PMs and project staff for bid defenses and proposals.
• Collaborate with departments and vendors to deliver milestones.

Skills

Leadership

Project management

Client management

Negotiation

Coaching

Communication

Education

Life Sciences degree

Job description

The Project Oversight Director (POD) is responsible for overseeing projects managed by Project or Senior Project Managers (S/PMs) or programmes consisting of several projects. The POD take a leading role in client account management to ensure effective relations are put in place to secure phase pull-through/repeat/future business. The POD will maintain the Account Development Plan for established Client accounts.

Responsibilities

• Oversee project/programme resource need to ensure consistency with agreed budget and projected workload and activity.
• Review S/PM project revenue forecasts and ensure revenue is recognised in accordance with Novotech revenue recognition conventions.
• Review the completeness and accuracy of project Change Logs and Change Orders (COs) compiled by the S/PMs for the projects they oversee. Support CO negotiations where necessary.
• Support revenue recovery as part of the defined escalation process.
• Collaborate with Work Force Planning to facilitate deployment of appropriate resources, establish succession plans for key resources within project teams and ensure that the need for any required team member transitions is communicated to Clients in a timely manner. Ensure that project team member transitions are completed in a seamless manner
• Establish relationships with key stakeholders within Clients Operational Leadership (above the project or programme team level). Communicate newly identified potential risks to delivery to the higher level Client stakeholders. Engage with client stakeholders to resolve issues to mutual satisfaction before they become problems.
• Work with other departments, external vendors, etc., to ensure project and milestone delivery, and effective resolution of client-expressed concerns.
• Proactively lead the establishment of the Account governance structure for those books of business that meet Novotech's business criteria for such structures; lead/chair the Account governance meetings and ensuring follow up of action items to completion.
• Proactively seek senior level client feedback via regular communication; implement actions to improve client satisfaction, team performance, project delivery, etc.
• Monitor project scope and financial metrics; proactively identify project financial issues and work with S/PMs to implement actions to mitigate risks
• Line Management of S/PMs including but not limited to objective setting and performance reviews, regular face to face meetings, provision of coaching and development and general process and system support to line reports.
• Actively monitor the performance of line reports; proactively plan for further improvement plan if a trend in poor performance is identified. Line Managers are expected to ensure that their direct reports are able to work independently, take ownership of project deliverables and meet Novotech's quality standards.
• Support to BD as requested: input to proposals and budgets, provide therapeutic area knowledge and expertise; attend bid defence meetings as required and ensure S/PMs and other members of Operations are well-prepared for bid defence meetings.
• Participate in process improvement initiatives (as necessary)

Minimum Qualifications & Experience:

• Graduate in Life Sciences, Nursing, Pharmacy, Dental or Medical field.
• Excellent leadership skills to manage a global team of S/PMs of varying tenure within the organisation and different levels project management experience.
• Strong technical knowledge of Project Management and ICH-GCP.
• Able to multi-task and manage quality deliverables within an environment of conflicting priorities.
• Highly developed customer relationship management skills; strong business acumen to identify phase pull-through/repeat/new business opportunities for existing and potential clients.
• Consummate presentation skills and experience in coaching S/PMs and other project team members to prepare for bid defense meetings.
• Effective negotiation skills and able to manage challenging discussions.
• At least 10 years' experience in the clinical research industry, with a minimum of five years as a S/PM or equivalent and customer management experience. Allied professions involving project oversight, line management and customer management may also be considered
• Line management experience is advantageous; matrix management experience is essential

Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect.

Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs.

We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities.

We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application.