Project Officer - Volunteer Programs

Northern Rivers Community Gateway; Lismore; On-site; AUD 45,000 - 51,000; Part time

Benefits offered by this job

Bonus leave over Christmas

Salary packaging up to $15,900 (tax‑ex

Meal and entertainment packaging

Permanent part-time employment

SCHADS Award Level 4 remuneration

Professional development opportunities

Supportive team environment

Job summary

Northern Rivers Community Gateway is seeking a Project Officer – Volunteer Programs in Lismore to support the Wellbeing & Inclusion team. You will help deliver the Volunteer Resource Centre and ACVVS, building partnerships and strengthening community connections across the Northern Rivers.

You will recruit, train and support volunteers, coordinate placements, and work with aged care providers and Aboriginal organisations to reduce social isolation and enhance wellbeing.

Qualifications

• Qualified in community development or related field, or substantial experience.
• Experience applying community development principles and stakeholder collaboration.
• Knowledge of aged care sector and volunteering programs.
• Experience coordinating or mentoring volunteers or staff.

Responsibilities

• Identify community needs and strengthen local partnerships.
• Develop and implement volunteering initiatives to boost participation.
• Recruit, onboard, train and support volunteers across programs.
• Coordinate volunteer placements and match with opportunities.
• Maintain relationships with aged care providers and community stakeholders.
• Organise volunteer training, events and networking opportunities.
• Promote volunteering and increase community involvement.
• Provide ongoing guidance and support to volunteers.
• Maintain volunteer records and program reporting.
• Identify opportunities to improve volunteer engagement and delivery.

Skills

Community development

Volunteer management

Stakeholder engagement

Communication skills

MS Office

Driver's licence NSW

National Police Check

Education

Relevant qualifications in community development / social services

Tools

Microsoft Office

Database systems

Job description

28 Hours/Week

Enjoy two additional weeks of bonus leave over Christmas, generous salary packaging benefits and the opportunity to make a genuine difference in your community!

About Us

Northern Rivers Community Gateway is a not-for-profit organisation that has been supporting individuals, families and communities across Northern NSW since 1976.

We deliver a diverse range of community services aimed at reducing disadvantage, strengthening community connections and improving wellbeing. Our work is guided by our values of integrity, respect, inclusion and compassion.

About the Role

We are seeking a passionate and motivated Project Officer â Volunteer Programs with strong community development skills to join our Wellbeing & Inclusion team based in Lismore.

In this rewarding role, you will support the delivery of our Volunteer Resource Centre and Aged Care Volunteer Visitors Scheme (ACVVS), using your community development skills to strengthen volunteer participation, build community capacity and create meaningful connections across the Northern Rivers.

Working closely with volunteers, aged care providers and community organisations, you will apply community development principles to identify local needs, build partnerships, encourage community participation and develop initiatives that reduce social isolation and strengthen community connections.

Key responsibilities include:

• Apply community development principles to identify community needs, strengthen local partnerships and build community capacity.
• Develop and implement community engagement initiatives that encourage volunteering, participation and stronger community connections.
• Recruit, screen, onboard, train and support volunteers across our programs.
• Coordinate volunteer placements, matching volunteers with suitable opportunities and participants.
• Build and maintain strong relationships with aged care providers, Aboriginal organisations and community stakeholders.
• Organise volunteer training, networking opportunities and community events.
• Develop and implement strategies to promote volunteering and increase community participation.
• Provide ongoing guidance, mentoring and support to volunteers.
• Maintain accurate volunteer records, monitor program outcomes and prepare reports.
• Identify opportunities to improve volunteer engagement, recruitment and program delivery.

About You

We are looking for an organised, approachable and community-minded individual with strong community development skills, who is passionate about building relationships, strengthening community participation and supporting volunteers.

To be successful in this role, you will have:

• Relevant qualifications in community development, social or community services, or substantial relevant experience in community development.
• Demonstrated experience applying community development principles, including community engagement, capacity building, stakeholder collaboration and the development of community-led initiatives.
• Sound knowledge and understanding of the aged care sector.
• Experience coordinating, supervising or mentoring volunteers and/or staff.
• Strong communication, networking and stakeholder engagement skills, with the ability to build effective partnerships across diverse communities.
• Excellent organisational skills, with the ability to manage competing priorities and achieve program outcomes.
• Sound administrative and computer skills, including Microsoft Office and database systems.
• The ability to work independently while contributing positively to a collaborative team environment.
• A current NSW driver's licence and willingness to undertake a National Police Check.

Why Join Us?

At Northern Rivers Community Gateway, we recognise the importance of supporting our employees both professionally and personally.

We offer:

• Two additional weeks of bonus leave each year over Christmas, on top of your standard annual leave entitlements.
• Generous not-for-profit salary packaging benefits â access up to $15,900 in tax-free salary packaging benefits, plus additional meal and entertainment packaging options.
• Permanent part-time employment, supporting a healthy work-life balance.
• SCHADS Award Level 4 remuneration, with applicable award entitlements.
• Meaningful and rewarding work, making a positive impact on individuals and communities across the Northern Rivers.
• Professional development opportunities and ongoing support.
• A supportive, inclusive and collaborative team environment where your contributions are valued.

Northern Rivers Community Gateway is an equal opportunity employer and a child safe organisation. We value diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from diverse backgrounds.