Project Officer - Complex Needs, Office of the Chief Psychiatrist

Department of Health; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

Growth opportunities within the public

Work-life balance

Job summary

The Victorian Department of Health is seeking a Project Officer for the Complex Needs Team within the Office of the Chief Psychiatrist in Melbourne. You will manage administrative tasks, coordinate intake, schedule consults and panels, and help prepare minutes and reports that inform the SCNAP end-of-year review.

You will collect and analyse demographic and support needs data, identify systemic issues and service gaps, and contribute to process improvements, documentation, and efficiency gains

Qualifications

• Qualification in mental health, disability services, forensic services, or community services is desirable.
• Experience with data collection and reporting is beneficial.
• Ability to prepare minutes and manage administrative tasks.

Responsibilities

• Provide project and administrative support to the Complex Needs Team including intake, scheduling consults and panels, producing minutes, recording data and annual report.
• Understand data and use data to understand issues and support problem solving.
• Assist in the development of PowerPoint presentations, reports and correspondence.
• Register and process emails, files and documents in departmental systems such as Resolve; support others in using these systems.
• Communicate clearly for specialist concepts to staff and stakeholders.

Skills

Data analysis

Administrative support

Clear communication

Education

Mental health / disability services related qualification

Tools

Outlook

Co-pilot

Excel

PowerPoint

Power BI

Job description

Project Officer - Complex Needs, Office of the Chief Psychiatrist

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We¿re focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and wellbeing treatment or accelerating medical research. It¿s all part of the way we partner with the community to help every individual lead a healthy life.

About the role:

The Project Officer works closely with the Complex Needs Team consisting of the Senior Adviser, Program Manager and a Deputy Chief Psychiatrist. The Complex Needs Team convenes clinical consults and panels including the State-wide Complex Needs Advisory Panel (SCNAP). The Project Officer role will provide administrative support including corresponding with service providers, departments and panel members, preparing the minutes of clinical consults and panels, supporting the Program Manager to prepare the SCNAP end of year report, data collection and other administrative and project related tasks as directed.

The Project Officer will support the Complex Needs Team members to manage the administrative tasks including the collection and analysis of demographic and support needs data, systemic issues and service gaps that are identified through discussions about individuals presented at consults and panels. The Project Officer will support the Complex Needs Team to increase efficiency, improve systems and document processes.

About us:

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you:

Main Accountabilities include:

• Responsible for providing project and administrative support to the Complex Needs Team within the Office of the Chief Psychiatrist including a key role in intake, scheduling consults and panels, producing minutes, recording data and annual report.
• Understands data and can use data to understand issues and support problem solving
• Assist in the development of PowerPoint presentations, reports, correspondence.
• Register and process emails, files and documents in a timely manner using departmental systems such as Resolve; support others in the use of these systems.
• Able to use clear communication for specialist concepts to staff and stakeholders

Qualification (s)

A qualification in fields related to mental health, disability services, forensic services, or community services is desirable.

Specialist expertise

• Competent in Microsoft Office Programs including Outlook, Co-pilot, Excel, PowerPoint and Power BI.
• A sound understanding of the Victorian health system, and knowledge of the department and its operating processes and information systems is desirable.

What we offer:

• The opportunity to perform meaningful work, making direct contributions toward enablingVictorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at*********@health.vic.gov.au. For more information on our commitment to inclusion and diversity seeinclusion and diversity at the Department of Health.

If you have any queries in relation to participation in recruitment processes at Health, or experience any issues in applying, please feel free to email ***************@health.vic.gov.au. If you have questions regarding the role, please message the contact person listed on the advertisement directly.

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