Project Lead

Today; Melbourne; Hybrid; AUD 130,000 - 155,000; Full time

Benefits offered by this job

Flexible work

Learning budget

Wellness support

Parental leave

Birthday off

Job summary

Today is Australia’s most awarded social impact agency. We use design and technology to make positive change happen, at pace and at scale.

Today is seeking a Project Lead to join Naarm and lead projects within a multi-year service transformation program for the Victorian Government. You’ll bring order to complex work, communicate clearly with clients and teams, and help Victorians experience better public services.

Qualifications

• 5+ years of project management experience in an agency, consultancy, government or similar environment.
• Track record managing strategic, product or digital projects.
• Understanding of human-centred design with research and iteration built into projects.
• Comfort with both agile and waterfall approaches.
• Strong communication and stakeholder management.

Responsibilities

• Lead delivery on multiple projects within the program.
• Act as primary contact for client stakeholders with clear, regular communication.
• Manage requirements, timelines, budgets and dependencies across projects.
• Coordinate day-to-day work with field researchers and offshore development teams.
• Keep reporting accurate on budget, scope, risk and status.
• Identify improvements to project delivery to maximise outcomes.

Skills

Project management

Stakeholder management

Agile & Waterfall

Communication

Tools

Atlassian

Microsoft Suite

Google Suite

Job description

Overview

We’re looking for a Project Lead to join our team in Naarm and lead projects within a multi-year service transformation program for the Victorian Government.

You’ll be someone who enjoys bringing order to complex work, who’s equally comfortable in a budget conversation and a research debrief, and who likes being the person clients and teams can rely on. Your work will make a real difference to how Victorians experience an important public service.

About Today

Today is Australia’s most awarded social impact agency. We use design and technology to make positive change happen, at pace and at scale.

Our team includes strategists, researchers, designers, technologists and makers of all kinds. We partner with organisations across government, not-for-profit and industry to tackle complex social and environmental challenges, with a deep commitment to care, craft, and meaningful outcomes.

We’re a purpose-driven organisation. If you want to spend your days helping impact organisations make a difference, this is the place for you.

Learn more at today.design/careers.

What’s the role?

You’ll lead several projects within a human-centred design service transformation program, working with multidisciplinary teams of strategic designers, product designers, business analysts and technologists. You’ll work across a varied stakeholder group, adjusting how you communicate and what tools you use to suit the people in the room.

You’ll work on meaningful, community-focused projects alongside a team of passionate, inclusive and curious people. We offer generous benefits including flexibility, a learning budget, wellness support, generous parental leave and your birthday off.

Day to day, you’ll be:

• Leading delivery on multiple projects within the program
• Acting as a primary contact for client stakeholders and keeping communication clear and regular
• Managing requirements, timelines, budgets and dependencies across your projects
• Coordinating the day-to-day, from supporting teams during field research to working with our offshore development team
• Keeping reporting accurate and current, including budget, scope, risk and project status
• Finding ways to improve how we run projects so the team can spend more time on the work that matters

Who we’re looking for

You have 5+ years of project management experience in an agency, consultancy, government or similar environment, and a track record managing strategic, product or digital projects. You understand human-centred design and know how to run a project that has research and iteration built into it. You’re comfortable with both agile and waterfall approaches and you know when each one fits.

You bring a solid project management toolkit and you’re confident in the Atlassian, Microsoft and Google suites. You write and speak clearly, you stay steady when things are ambiguous, and you work through problems rather than around them. Business analysis experience is a bonus.

How you work (this matters a lot to us)

We’re looking for someone who is collaborative, proactive and kind. You look for ways to help the people around you, you know your strengths and you’re happy to support others to grow. You bring optimism and a sense of humour to the work, and you contribute to the culture and ways of working that make Today a good place to be.

The details

• 12 month fixed term contract, full time
• Located in Naarm on a hybrid basis
• You must be legally able to work in Australia without restrictions
• Remuneration package of $130-155K inc Super
• Benefits involve inclusive leave entitlements, a flexible work environment, learning and development, Employee Assistance Program, regular team events and moments of connection.

Our commitment

In line with our values and as part of our Innovate Reconciliation Action Plan (RAP) commitments, Today is dedicated to being an inclusive employer. We welcome the unique contributions that you bring and actively seek applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, those from culturally and linguistically diverse backgrounds, mature age workers, and the LGBTQIA+ community.

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. If there’s anything we can do to make the process more accessible, please let us know.