Project Director

Travel and Leisure Australia Pty Ltd; Gold Coast City; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Incentive plan

Discounted hotel stays

Private health insurance

Job summary

Travel + Leisure Co. on the Gold Coast is seeking a Project Director to lead and develop a team of sales professionals, driving targets while delivering an exceptional guest experience.

You will coach, mentor, and align sales strategies with company policies, manage performance, and contribute to community relations. A strong leadership background in sales and a customer‑focused approach are essential.

Qualifications

• Proven leadership of sales teams.
• Strong coaching and mentoring abilities.
• Excellent negotiation and communication skills.

Responsibilities

• Lead and mentor all sales staff to achieve targets.
• Provide leadership and support to ensure high performance.
• Represent company policies and guidelines ethically.

Skills

Leadership

Sales coaching

Negotiation

Communication

Team building

Tools

Sales software

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine As a Project Director

As a Project Director you'll be responsible for leading & developing a team of Sales professionals to achieve Sales targets in line with business requirements, while ensuring an exceptional Guest experience is delivered in each interaction.

Responsibilities

• Perform the lead role of coach and mentor to all sales staff.
• Provide leadership, mentoring, and support to sales staff to ensure high standards of performance, achievement and personal growth.
• Effectively administer and openly support all Company and sales policies and guidelines.
• Deliver the required sales targets and actively work towards exceeding site lead objectives.
• Represent the Company in an ethical, moral and professional manner.
• Train, educate, and monitor the performance goals of all sales employees.
• Monitor the performance of sales consultants and take corrective action where required.
• Actively and constructively participate in or conduct sales meetings and training sessions.
• Adhere to industry and Company best practices.
• Actively participate in management duties, training sessions and sales meetings and provide on-site support to sales employees.
• Develop community relations between the Company and the neighborhood.
• Utilize sales, marketing and fiscal reports to assist in managing the site on a profitable basis.
• Provide a safe and healthy work environment for all employees and guests.

How You’ll Be Rewarded

• Base Salary coupled with a generous Incentive Plan
• Discounted Hotel & Resort stays globally
• Subsidised Private Health Insurance upon successful completion of probation

What You'll Bring

• Sound leadership ability, including motivating, coaching and performance management.
• Ability to conduct effective, inspiring and motivating sales meetings.
• Knowledge and application of sales techniques such as building rapport, needs/values selling, negotiating, and closing the sale.
• Sound problem solving and negotiating skills.
• Positive and enthusiastic attitude and ability to motivate sales staff to high levels of performance.
• Excellent communication skills and team building skills.
• Works independently, as well as a team player.
• Ability to act as a positive, professional role model.
• Ability works effectively with all levels employees and guests.
• Ability to recognize financial trends and their application to the business.
• Working knowledge of computer software and sales applications.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.