Project Delivery Officer

Janison Education Group; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Janison Education Group is seeking a reliable and proactive Project Delivery Officer to provide operational and project support across multiple Janison projects. You will assist with workforce coordination, recruitment, allocation and rostering, staff communications, training administration and operational support, working across different projects as priorities shift.

The role is a full-time fixed-term engagement from October 2026 to June 2027 with WFH flexibility; however, it will be

Qualifications

• Experience in project coordination and operations.

Responsibilities

• Provide day-to-day administrative and operational support to Project Managers and Workstream Leads.

Skills

Organised

Attention to detail

Reliability

Communication

Administration

Coordination

Systems literacy

Time management

Tools

Deputy

Smartsheet

Excel

Job description

Janison is seeking a reliable and proactive Project Delivery Officer to provide operational and project support across multiple Janison projects.

The role will support the delivery of large-scale projects, with responsibilities spanning workforce coordination, recruitment, allocation and rostering, staff communications, training administration and operational support.

The successful candidate will work across different projects depending on business requirements and must be comfortable managing changing priorities and working collaboratively with project teams.

This is a full-time fixed-term role starting October 2026 and finishing in June 2027. The role offers WFH flexibility where appropriate; however, the position will be predominantly office-based during peak project periods where collaboration and operational support are required.

Key responsibilities

Workforce Coordination

• Support recruitment, screening, onboarding and coordination of casual workforces.
• Allocate staff to shifts and locations based on availability, experience and role requirements.
• Manage roster changes, staff replacements and availability.
• Maintain accurate workforce records and project data.

Project & Operational Support

• Provide day-to-day administrative and operational support to Project Managers and Workstream Leads.
• Assist with planning and coordination of project activities, deadlines and deliverables.
• Monitor project tasks and follow up outstanding actions where required.
• Support delivery teams during high-volume or time-sensitive project periods.

Staff Communication

• Manage staff queries via email and phone.
• Communicate project information, shift details, training requirements and operational updates.
• Support staff engagement and ensure relevant information is communicated accurately and on time.

Training & Event Support

• Assist Workstream Leads with training administration, including enrolment, completion tracking and follow-ups.
• Support in-person training and operational events wherever required.
• Assist with test-day/event-day operations, including onsite coordination and issue escalation.
• Complete relevant training to support JEM Manager or equivalent operational responsibilities where required.

Systems & Reporting

• Work across systems including Deputy, Smartsheet, Excel and other Janison project platforms.
• Maintain accurate records and ensure project information is kept up to date.
• Assist with data collection, reporting and reconciliation activities.

About you

We are looking for someone who is:

• Highly organised with excellent attention to detail.
• Reliable, proactive and committed to delivering high-quality work.
• Comfortable working across multiple projects and changing priorities.
• Confident communicating with large groups of casual staff and internal stakeholders.
• Strong in administration, coordination and problem-solving.
• Comfortable learning and working across multiple systems.
• Able to work independently while also contributing effectively as part of a project team.
• Calm and organised when working under pressure or managing time-sensitive issues.

Experience in project coordination, operations, workforce management, rostering, recruitment, events or administration would be highly regarded.