Programs Assistant

Belgravia Health and Leisure Group Pty Ltd; Ku-ring-gai Council; On-site; AUD 48,000 - 60,000; Full time

Job summary

Belgravia Leisure is seeking Multi-sport Coaches for St Ives Indoor Sport Centre, with weeknight, weekend and school holiday availability. You will assist in running club programs, ensuring high-quality delivery and guest satisfaction while adhering to policies and safety standards.

The role requires evening/weekend availability, current First Aid/CPR, and Child-related clearances. Join a growing organisation appointed to operate this facility and contribute to a supportive team on Sydney's

Qualifications

• Current Senior First Aid and CPR certification is required.
• National Police Clearance and Working with Children Check are mandatory.
• Experience delivering high-quality customer service and handling emergencies.
• Knowledge of leisure-based programs and ability to work evenings/weekends.

Responsibilities

• Attend all scheduled programs and services.
• Support day-to-day operation of centre programs.
• Ensure programs run to specification and deliver quality service to guests.
• Maintain program equipment in safe working order.

Skills

Customer service

Leisure programs knowledge

Evening & weekend availability

High quality service delivery

Education

Senior First Aid & CPR Certificate

National Police Clearance

Working with Children Check

Job description

NSW, St Ives Sports Centre - St Ives 2075

• Great career paths and development with an entrepreneurial organisation
• Do you have experience in overseeing and running sports competitions?
• Opportunity to make a real difference in a supportive team

The Venue

St Ives Indoor Sport Centre located at St Ives High School in Sydney's Upper North Shore which opened in early February 2026. The facility is a collaboration between the Department of Education and Ku-ring-gai Council and includes four sports courts, a multipurpose room, café and underground carpark.

Ku-ring-gai Council has appointed Belgravia Leisure to operate the facility outside of school hours.

The Role

Multi-sport Coaches - Weeknight, Weekend and School Holiday availability

Reporting to the Program Coordinator the Program Assistant will aide in the day-to-day operation of the centres programs by ensuring that programs are run to specification. You will ensure that the venue programme delivery is of a high standard while providing positive customer feedback.

Key accountabilities

• Attendance at all scheduled programs and services
• Work to assist achievement of goals and targets as set out in the annual business plan.
• Ensure that programs are run without incident
• Maintain all program equipment in safe working order
• Deliver great service and quality to guests
• Learn about and adhere to all company policies
• Follow the law and all reasonable company instructions and directives
• Perform other duties reasonably directed by the company

ESSENTIAL:

• Current Senior First Aid and CPR Certificate.
• Current National Police Clearance and Working with Children Check
• Strong customer service background
• Knowledge of leisure-based programs
• Must have evening and weekend work availability. Dry site (no aquatics)
• Proven ability and experience in delivering high-quality customer service, in dealing with difficult customers and handling emergencies.

DESIRABLE:

• Experience in coaching netball, basketball, volleyball, badminton, soccer and/or pickleball desired

The Company

Belgravia Leisure

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement