Program Support Officer

Corporate Services - DEECA; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Department of Energy, Environment and Climate Action is seeking a Program Officer to provide business and system support for grants programs at 8 Nicholson Street, East Melbourne with hybrid arrangements. You will assist with opening/closing activities, onboarding of programs and funding agreements, and initial issue resolution.

Applicants should have an interest in grants processes and may learn basic system administration tasks. Please apply through the online portal by the stated closing date.

Qualifications

• Knowledge and experience in supporting grants processes.
• Knowledge of grants management policy/procedure and systems would be an advantage.

Responsibilities

• Provide business and system support/advice to users in the grants program areas and on the use of the grants management systems.
• Support program open/closing activities, onboarding of programs and funding agreements, and initial issue resolution.
• Perform data fix/reporting activities and contribute to team projects as required.
• Learn and perform system administration activities such as user management and simple form development.

Skills

Grants processes knowledge

Grants management policy

Job description

Department of Energy, Environment and Climate Action

The Program Officer provides business and system support/advice to users in the grants program areas and on the use of the grants management systems. The role is required to support the program open/closing activities, onboarding of programs and funding agreements, attend to initial issue resolution, data fix/reporting activities, and contribute to team's projects as required. The role will have the opportunity to learn and perform some system administration activities such as user management and simple form development. Attention to detail and developing and maintaining effective working relationships within the team and with broader grants users is integral to the role.

Specialist/Technical Expertise/Qualifications

• Knowledge and experience in supporting grants processes are highly desirable.
• Knowledge of grants management policy/procedure and systems would be an advantage.

This is an ongoing position. The work location for this position is 8 Nicholson Street, East Melbourne with hybrid work arrangements available.

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.

Please refer to the Key Selection Criteria provided in the Position Description, including the mandatory requirements.

Applications close 11.59pm on Sunday, 4 October 2026.

All applications must be submitted through the online portal. We are unable to consider email or manual applications at this time.

Other relevant information:

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

An inclusive, culturally safe and flexible workplace

DEECA fosters an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process.

We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. If you need support to participate, please contact ***************@deeca.vic.gov.au.

We support flexible working arrangements, including hybrid work, varied hours, part-time work and job sharing. For more information about our recruitment processes, visit applying for a role with us.