Program Support Officer

Current Jobs; Armidale; Hybrid; AUD 91,000 - 101,000; Part time

Benefits offered by this job

Hybrid, flexible work arrangements

Accrued days off in addition to Annual

Wellbeing programs

Job summary

The NSW Biodiversity Conservation Trust (BCT), a not-for-profit statutory body, seeks a part-time Program Support Officer to assist the Northern Inland Regional Delivery team with administrative and operational duties. The role supports biodiversity programs, procurement, records, and stakeholder coordination.

Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply; hybrid work arrangements are available in line with government requirements.

Qualifications

• Experience coordinating projects or providing business support with strong admin and customer service skills.
• Excellent communication and problem-solving abilities.
• Previous government experience is favourable.

Responsibilities

• Provide administrative and operational support for biodiversity conservation programs.
• Process applications, reports and correspondence accurately and timely.
• Maintain records, databases and information systems to support reporting.
• Prepare and distribute correspondence, reports, meeting materials and other docs.
• Support financial administration, including purchasing and invoice processing.
• Coordinate meetings, workshops, committees and stakeholder events.
• Respond to enquiries and build productive relationships with landholders and colleagues.
• Assist with work health and safety administration and tracking of field staff activities.

Skills

Administrative support

Customer service

Communication

Time management

Tools

Microsoft Office

Database systems

Financial systems

Job description

Do you want your work to make a difference for NSW?

Working to protect the state’s environment and heritage.

• Temporary part-time (21hrs per week) opportunity till 28 May 2027
• Office location: Gunnedah, Inverell, Armidale or other BCT office in the Northern Inland NSW upon negotiation and availability. Hybrid working supported in accordance with government requirements
• Salary relative to experience, and ranges from $90,648 - $101,076pro rata plus employer’s contribution to superannuation and annual leave loading

Join an organisation of friendly and professional staff that are passionate in conserving the biodiversity of land across NSW for future generations to enjoy.

The NSW Biodiversity Conservation Trust (BCT), as part of the Department of Climate Change, Energy, the Environment and Water (DCCEEW), has an exciting opportunity for a part-time Program Support Officer to join our Northern Inland Regional Delivery team.

Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply, consideration will be given to all suitable applicants (GSE Rule 26).

About the role

The Biodiversity Conservation Trust (BCT) is seeking a Program Support Officer to provide high-quality administrative, operational and logistical support across the Northern Inland team. Working in a fast-paced and collaborative environment, you will play a key role in supporting the delivery of:

• Provide administrative and operational support to assist the delivery of biodiversity conservation programs.
• Process applications, reports and correspondence in a timely and accurate manner.
• Maintain records, databases and information systems to support a high standard of program delivery and reporting.
• Prepare and distribute correspondence, reports, meeting materials and other documentation.
• Support financial administration activities, including purchasing and invoice processing.
• Coordinate meetings, workshops, committees and stakeholder engagement events, including venue and travel arrangements.
• Respond to enquiries and build productive working relationships with landholders, stakeholders and colleagues.
• Assist with work health and safety administration, including supporting the coordination and tracking of field staff activities.

About You

You are a highly organised and motivated professional who enjoys supporting teams, building strong relationships and contributing to positive outcomes for both landholders and the environment. You thrive in a fast-paced environment, can effectively manage competing priorities, and take pride in delivering high-quality administrative and program support services. With strong communication skills, attention to detail and a customer focused approach you work confidently both independently and as part of a collaborative team.

To be successful in this role, you will bring:

• Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to build productive relationships and provide high-quality customer service.
• Strong attention to detail and the ability to maintain accurate records, systems and documentation.
• A proactive, solutions-focused approach and sound judgement when responding to enquiries and supporting program delivery.
• Confidence using a range of administrative, financial and information management systems.
• The ability to work independently while contributing positively to a collaborative and supportive team environment.
• Adaptability, initiative and a willingness to support a variety of operational, administrative and stakeholder engagement activities.
• A commitment to delivering positive outcomes for conservation, landholders and the broader community.

Key Knowledge and Experience

• Experience in project coordination or business support role, demonstrating administration and customer service skills
• Excellent communication and problem-solving skills
• Previous experience working in Government is favourable

For more information read the full Role Description: Program Support Officer

Who we are

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

The New South Wales Biodiversity Conservation Trust (BCT) is a not-for-profit statutory body, established under Part 10 of the Biodiversity Conservation Act 2016 and managed by a Board appointed by the Minister for the Environment.

The Trust’s roles are to support and encourage landholders to enter into agreements to conserve and protect biodiversity on private land, guided by the government’s Biodiversity Conservation Investment Strategy; secure biodiversity offsets when developers choose to pay into the Biodiversity Conservation Fund; and other activities that promote greater awareness of, appreciation and understanding of, biodiversity and the importance of conserving it.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

Participation in the NSW Biodiversity Offsets Scheme (BOS) and the BCT’s private land conservation (PLC) programs

The successful applicant for this role will be required to declare any conflict of interests related to the Biodiversity Offsets Scheme, as defined in the Biodiversity Offsets Scheme Conflict of Interests Protocol. This ensures the department is made aware of potential conflicts of interest so they can be appropriately managed.

Where an applicant has a high-risk “defined interest” in the Biodiversity Offsets Scheme, they may be required to divest this interest before being employed by the department.

If you think you might have a conflict of interest related to the scheme, or you are unsure, please discuss this with the hiring manager.

The Department is committed to protecting the public interest and public trust in the exercise of its functions. These values, together with transparency and accountability, are integral to the administration of the Biodiversity Offsets Scheme. For more information, please contact the hiring manager.

The BCT also has restrictions on staff participation in its funded PLC programs. No additional funding, beyond that already agreed to by the BCT, may be sought or approved during time as a BCT employee or for a 12‑month period following termination of employment.

If you (or a close family member) participate in the BOS scheme or already hold a funded agreement with the BCT and require further information before submitting your application, please contact the hiring manager.

What we can offer you

The BCT is a great place to expand yourcareerand grow your skills and knowledge. Here are some of our benefits:

• A great, friendly culture that cares about each other and the environment we work to protect
• Accrued days off in addition to Annual Leave
• Corporate wellbeing programs, including the Fitness Passport
• A range of learning and development opportunities
• Hybrid, flexible work arrangements

To Apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.

Applications close Tuesday 6th October 2026 at 11:55PM.

Should you require further information about the role please contact Amelia Paton via [e-mail] or on 0455 453 335.

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

Looking for more information or assistance in applying?

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability
• Information and adjustments for individual needs for the recruitment process and the workplace.

If you require an adjustment for your application process, please contact our Talent Acquisition team by emailing [e-mail] or contacting Lila Snow on 02 9995 5095 (please mention reference number 552863).

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or our Aboriginal Career pathways team at [e-mail] for a yarn.

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