Program Support & Front Desk Officer – Carnarvon

Ngala; Shire Of Carnarvon; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Discounted Private Healthcare

Access to Employee Assistance Program

Refer a Friend Program

Job summary

Ngala in Carnarvon is seeking a Program Support Officer to provide reception and administrative support to Gascoyne programs, ensuring a friendly and professional first point of contact for families. Based in the Carnarvon office, you will coordinate appointments, support meetings and events, and collaborate with local teams to meet Ngala's program requirements.

The role requires good organisation, IT skills, and strong communication, with a 0.8–1 FTE term until 30 June 2027; applications close

Qualifications

• Experience in reception/administration environments.
• Strong verbal and written communication skills.
• Ability to build relationships with diverse clients.
• Proven IT and administrative competency.

Responsibilities

• Provide reception and administrative support to Gascoyne programs.
• Answer phone calls promptly and route to appropriate program.
• Book and confirm appointments for parenting consults, workshops or meetings.
• Assist internal and external stakeholders as first point of contact.

Skills

Reception

Administration

Communication

Interpersonal skills

Teamwork

IT literacy

Job description

Ngala in Carnarvon is seeking a Program Support Officer to provide reception and administrative support to Gascoyne programs, ensuring a friendly and professional first point of contact for families. Based in the Carnarvon office, you will coordinate appointments, support meetings and events, and collaborate with local teams to meet Ngala's program requirements.

The role requires good organisation, IT skills, and strong communication, with a 0.8–1 FTE term until 30 June 2027; applications close