Program Supervisor - Staying on Track

Ozchild; Toowoomba Regional; On-site; AUD 112,000 - 137,000; Full time

Benefits offered by this job

Salary packaging

Ex-gratia days

Career development

Job summary

OzChild is seeking an experienced Program Supervisor – Staying on Track to lead a program in Toowoomba, delivered in partnership with Goolburri Aboriginal Health. The role oversees operations, supports staff, and ensures high-quality service delivery to help young people transition from youth detention back into the community.

You will drive culturally responsive, trauma-informed practice, build strong partnerships and monitor outcomes to meet contractual targets while ensuring safety and

Qualifications

• Relevant tertiary qualifications in social work, youth work, psychology, community services or related discipline.
• Experience leading, coordinating programs and service delivery within youth justice, child protection or related sector.
• Strong staff supervision, stakeholder engagement, report-writing and organisational skills.
• Understanding of trauma-informed practice and culturally responsive service delivery.

Responsibilities

• Lead the delivery of the Staying on Track service model.
• Supervise, coach and develop Youth Mentors and Family Practitioners.
• Build partnerships with Goolburri Aboriginal Health, Youth Justice and government/community organisations.
• Monitor program outcomes, reporting, risk management and compliance.
• Promote trauma-informed, culturally safe and evidence-based practice.

Skills

Leadership

Staff supervision

Stakeholder engagement

Report writing

Trauma-informed practice

Culturally responsive service

Education

Social work degree

Job description

Join an organisation that achieves real outcomes for children, young people and their families.

At OzChild we are on a journey to discover and apply new approaches and best practices to achieve better outcomes for vulnerable Australians through the programs and services we deliver. This is achieved through collaboration. We provide solutions that improve outcomes for our clients. Our approach is strategic and agile as well as being systemic and forward-thinking.

As the organisation aims to strengthen our impact through evidence-based programs, the OzChild leadership team has committed to developing, training and evolving our people as enablers to achieving our strategic objective to grow and disrupt the sector.

Toowoomba, QLD $125,000 - $135,000 / Year FP - Full-time Permanent

Program Supervisor – Staying on Track

Location: Toowoomba, Queensland

OzChild is seeking an experienced and passionate Program Supervisor – Staying on Track to lead our program in Toowoomba, delivered in partnership with Goolburri Aboriginal Health.

Staying on Track supports young people transitioning from youth detention back into the community, helping them build positive futures, strengthen family and community connections, and reduce reoffending.

This is an opportunity to lead a dedicated team and deliver culturally responsive, trauma-informed support that creates lasting, positive change for young people.

About the role

Reporting to the Director of Services, Queensland, you will oversee program operations, lead and support staff, build strong stakeholder relationships, and ensure high-quality service delivery and achievement of contractual outcomes.

Key responsibilities include:

• Leading the delivery of the Staying on Track service model.
• Supervising, coaching and developing Youth Mentors and Family Practitioners.
• Building strong partnerships with Goolburri Aboriginal Health, Youth Justice and government and community organisations.
• Monitoring program outcomes, reporting, risk management and compliance.
• Promoting culturally safe, trauma-informed and evidence-based practice.
• Driving continuous improvement to achieve positive outcomes for young people, families and communities.

About you

You are an experienced and values-driven leader who is passionate about improving outcomes for young people, particularly those involved in the youth justice system.

You will bring:

• Relevant tertiary qualifications in social work, youth work, psychology, community services or a related discipline.
• Experience in leadership, program coordination and service delivery within youth justice, child protection or a related sector.
• Strong staff supervision, stakeholder engagement, report-writing and organisational skills.
• An understanding of trauma-informed practice, restorative approaches and culturally responsive service delivery.
• A current driver's licence, reliable transport and the ability to obtain the required safety clearances.

What OzChild offers

• SCHADS Award Level 7.1 salary of $124,744.88 plus superannuation.
• Salary packaging of up to $15,900 per year, plus up to $2,650 for meals and entertainment/general expenses.
• Additional ex-gratia days at Easter and Christmas.
• The opportunity to make a meaningful difference in the lives of young people and families.

For further details, please refer to the Position Description, available on request.

Pre-employment checks:

Appointment is subject to satisfactory Working with Children Check, National Police Check and any applicable international police checks, a valid driver's licence and reliable transport. Mandatory training must be completed upon commencement.

OzChild is committed to equity, diversity and inclusion. We welcome applications from people of all backgrounds and experiences. If you require reasonable adjustments during the recruitment process, please let us know. OzChild is an equal opportunity employer.

OzChild is committed to increasing Aboriginal employment and welcomes Aboriginal and Torres Strait Islander applicants. We respect Aboriginal cultures, beliefs and values and support career goals that strengthen communities and improve outcomes for children and young people.

OzChild is committed to being a child-safe organisation. We take seriously our responsibility to protect children and young people from harm and require all employees to uphold our child safety standards.