PROGRAM OR PROJECT ADMINISTRATOR

Halcyon Lake Rugs & Carpets; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

Halcyon Lake Rugs & Carpets in Melbourne seeks a proactive Program or Project Administrator to support project coordination from enquiry through to delivery. You will help manage day-to-day operations, maintain records, and ensure client requirements are understood and met.

You will work in a design-led environment, collaborating with teams and suppliers, with a focus on accuracy, organisation, and professional communication. Experience in a similar role is valued.

Qualifications

• Experience in project coordination or a similar administrative role.
• Strong organisational and time-management skills.
• Clear, professional communication with clients and suppliers.
• Proficiency with Microsoft Office and basic project systems.
• At least one year in a similar role.

Responsibilities

• Coordinate projects from enquiry through to delivery, ensuring timelines and client needs are met.
• Support day-to-day operations and cross-functional collaboration within a design-forward business.
• Maintain accurate records and documentation for projects and clients.
• Liaise with clients and suppliers to secure resources and information.
• Utilise Microsoft Office and project management systems as required.

Skills

Project coordination

Organisational skills

Communication skills

Record keeping

Microsoft Office

Independent worker

Interest in interiors

Tools

Microsoft Office

Job description

Halcyon Lake Rugs & Carpets - Melbourne VIC

Halcyon Lake is a Melbourne-based, high-end rug and carpet company supplying exceptional floor coverings and rugs for some of Melbourne’s finest homes. Established in 1984, our story began earlier, in 1973, with the founding of Berber Carpets International by Noel Kiely, who introduced Berber carpets to Australia. The success of Berber carpet made a lasting impression on the Australian interior design industry and helped shape the foundations of our business.

Founded in response to growing demand for rugs with a similar style and texture, Halcyon Lake has grown into a family business with a heritage spanning more than five decades. Our history has fostered enduring relationships with makers and manufacturers around the world, including partners with whom we continue to work today. We value the quality of their processes and finished products, and are honoured to share the histories, traditions and artistry behind them.

Our philosophy is grounded in a respect for the artistry of rug making and a commitment to timeless design, quality and integrity. With a contemporary, global outlook, we thoughtfully source and present collections that honour traditional craft while remaining relevant to today’s interiors. Honesty, transparency and long-term relationships underpin the way we work with our clients, our makers and our team. We see investment in quality product and enduring craft as an investment in the sustainability of an important and diminishing industry.

Join a respected Melbourne family business with a distinctive heritage and a genuine appreciation for design, quality and craftsmanship. You will be part of a team connected to exceptional makers and manufacturers around the world, contributing to projects in some of Melbourne’s finest homes. At Halcyon Lake, we value integrity, collaboration and long-term relationships, and take pride in the care and thought that go into every client experience and every product we present.

ABOUT THE ROLE:

As a Program or Project Administrator at Halcyon Lake, you will play an important role in supporting the coordination and delivery of projects and day-to-day operations. Working in a premium design-led business, you will help ensure that client requirements are understood, information is accurate, and products and resources are coordinated efficiently from enquiry through to delivery. Your organisation, communication and attention to detail will contribute to the high standard of service and care for which Halcyon Lake is known.

KEY RESPONSIBILITIES:

We are seeking a proactive, organised and detail-oriented person who takes pride in doing things well and enjoys working with people. You will bring:

• Experience in project coordination, project administration or a similar administrative role.
• Strong organisational skills, with the ability to manage competing priorities and meet deadlines.
• Clear, confident communication skills and a professional, considered approach to client and supplier relationships.
• Excellent attention to detail and confidence maintaining accurate records and documentation.
• Proficiency in Microsoft Office and confidence learning relevant business and project management systems.
• The ability to work independently while contributing positively to a close-knit team.
• An interest in interiors, design, rugs, textiles or craftsmanship is highly regarded.
• At least one year of experience in a similar role.