Program Officer FSP

Work Initiatives; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Tax-free living expenses up to AUD 15,

Salary packaging options (meals, etc.)

17.5% Annual Leave loading

End of year closure leave

Aboriginal, Community, Cultural andCer

Flexible hybrid work opportunities

Job summary

The Royal Australian College of General Practitioners (RACGP) seeks a Program Officer for the Fellowship Support Program to provide essential administrative support for GP training, coordinating registrar activities with educators and staff, and ensuring program compliance.

The role emphasises high-quality customer service, database monitoring, and effective stakeholder communication to support timely and compliant program delivery.

Qualifications

• Demonstrated experience in administration within complex organisations.
• Strong organisational, communication, and customer service skills.
• Proven ability to build effective relationships with diverse stakeholders.
• Experience with Microsoft Office and ability to learn new systems quickly.

Responsibilities

• Provide high level customer service to a cohort of FSP registrars and coordinate their training activities with medical educators and operational staff.
• Monitor program databases to track registrar progress and ensure timely delivery of relevant information.
• Serve as the primary point of contact for registrar-related inquiries, escalating issues as needed.
• Foster strong relationships with internal and external stakeholders, ensuring compliance with policies and procedures.

Skills

Administration experience

Organisational skills

Communication skills

Customer service

Stakeholder management

Tools

Microsoft Office

Job description

About the role

As a Program Officer - Fellowship Support Program (FSP), you will provide administrative support to ensure the effective delivery of the fast paced and rapidly growing GP training programs. Reporting to the Team Lead - FSP, you will manage registrar case support, coordinate training activities, maintain program databases, and facilitate communication with internal and external stakeholders to ensure smooth delivery of GP training and compliance with policies.

Learn more about the Fellowship Training Programs (https://www.racgp.org.au/education/imgs/fellowship-pathways/fellowship-programs-for-imgs/fellowship-support-program)

As our Program Officer - FSP, you'll also:

• provide high level customer service to a cohort of FSP registrars and coordinate their training activities with medical educators and operational staff.
• monitor program databases to track registrar progress and ensure timely delivery of relevant information.
• serve as the primary point of contact for registrar-related inquiries, escalating issues as needed.
• foster strong relationships with internal and external stakeholders, ensuring compliance with policies and procedures.

Skills & Experience

• Demonstrated experience in administration within complex organisations.
• Strong organisational, communication, and customer service skills.
• Proven ability to build effective relationships with diverse stakeholders.
• Experience with Microsoft Office and ability to learn new systems quickly.

Benefits of working with us

Maximise Your Pay: RACGP employees are eligible to access up to $15,900 tax-free for living expenses, plus additional salary packaging options (meals, entertainment, novated leases) thanks to our health promotion charity status and 17.5% Annual Leave loading

Extra Paid Leave: End of year closure leave and additional special paid leave such as Aboriginal, Community, Cultural and Ceremonial leave, Gender Transition leave and Volunteer Leave

Work-Life Balance:Enjoy flexible hybrid work opportunities nationally

Career Growth:Access a contemporary Professional Development Program

Join a Leader:Be a part of Australia's largest specialist medical college that stands at the forefront of our world-class healthcaresystem

About the RACGP

The Royal Australian College of General Practitioners (RACGP) represents GPs across urban and rural Australia, supporting the nation’s health system for over 60 years by setting educational and practice standards and advocating for improved health and wellbeing. We promote the future of general practice through community-based training models, including the Australian General Practice Training Program, ensuring GPs are equipped to deliver quality, whole-person care and facilitating ongoing professional development while connecting GPs with communities nationwide.

The Royal Australian College of General Practitioners acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land and sea in which we live and work, we recognise their continuing connection to land, sea and culture and pay our respects to Elders past, present and future.

Applications Close: Wednesday 21 October 2026, 11:59pm

We respectfully will not be accepting any applications from recruitment agencies for this role.

Australian work rights are required.

We value diversity and encourage applications from Aboriginal and Torres Strait Islander people, those with disabilities, and individuals from diverse backgrounds. If you need support or adjustments during the recruitment process, please mention it in your application.

We are a Circle Back Initiative Employer - we commit to respond to every applicant.

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