Program Officer, Experiential Learning

University of New South Wales; Sydney; Hybrid; AUD 108,000 - 124,000; Full time

Benefits offered by this job

17% Superannuation

Flexible working options

Extra 3 days leave at Christmas

Job summary

UNSW invites applications for the Program Officer, Experiential Learning. The role supports the Experiential Learning team within Student Success to coordinate work-integrated learning, curriculum skills development, and related courses.

You will manage project delivery, reporting, and communications, liaising with students, staff, and external partners while upholding program quality and continuous improvement. Hybrid working arrangements at Kensington / Sydney campus are available.

Qualifications

• Relevant tertiary qualification with experience in education or employability programs.
• Experience delivering multi-stakeholder course delivery and associated contracts.
• Strong communication and project coordination skills.

Responsibilities

• Provide program, course and project support to the Lead, Experiential Learning.
• Develop and monitor delivery of Employability Experiential Learning programs and initiatives.
• Serve as first contact for inquiries from students, staff and external stakeholders.

Skills

Project management

Stakeholder coordination

Data analysis

Power BI

Excel

Communication skills

Time management

Education

Tertiary qualification in a relevant field

Tools

Power BI

Excel

InPlace

SIMS/Timetabling/Enrolments

Moodle

Canvas

Job description

At UNSW, we take pride in the broad range and high quality of our teaching programs. Our teaching gains strength and currency from our research activities, strong industry links and our international nature; UNSW has strong regional and...

• Employment Type: Full Time (35 hours per week)
• Duration: Continuing
• Remuneration: Level 6 from $108k + 17% superannuation & leave loading
• Location: Kensington NSW (Hybrid Working Arrangements)

Why your role matters

The Program Officer, Experiential Learning plays a key role within the Employability Experiential Learning team in the Pro Vice-Chancellor Student Success portfolio, providing practical and efficient program and course support for the implementation, coordination and continuous improvement of innovative experiential learning initiatives, including work-integrated learning and curriculum skills development courses.

The role provides course, project and program support, including reporting, analysis, communications, relationship coordination and administration. Working with internal and external stakeholders, the Program Officer contributes to the effective delivery of experiential learning programs, courses, projects and initiatives, while supporting continuous improvement and positive outcomes for students.

The role reports to the Lead, Experiential Learning, and has no direct reports.

Specific accountabilities

• Provide program, course, project, operational, and administration support to the Lead, Experiential Learning and the Academic Lead, Experiential Learning.
• Develop and monitor the delivery of Employability Experiential Learning programs, projects and initiatives to achieve operational and strategic goals in alignment with the UNSW Progress for All strategy.
• Act as the first point of contact for Experiential Learning enquiries (from students, staff, and external stakeholders), respond to, and elevate, enquiries where appropriate.

About You

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, or training and experience.
• Experience in project development, coordination and delivery of courses and programs, preferably in education, employability and work integrated learning placements in a university environment.
• Experience in the administration of multi-stakeholder, partnered course delivery, which includes agreements/contracts, risk assessments, work health and safety protocols, and insurance policies.
• Demonstrated ability to work collaboratively and productively within a team, but also to take initiative and work independently while managing competing demands.
• Demonstrated success in case managing issues to resolution in partnership with subject matter experts across dependency areas of experiential learning including legal, finance, payments, insurance, travel, and other central services, with a strong working knowledge of what matters are covered by each of these central services, and the capacity to identify, refer, and elevate issues to these central services where appropriate and/or necessary.
• Excellent written and verbal communication skills, with a high level of attention to detail for deliverables produced.
• Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
• Experience working with a range of computer systems and applications, ideally including student data and information management systems and career management systems.
• Proven project experience, with an understanding of the project life cycle and development of project plans, objectives and documentation.
• Proficiency across Microsoft Office package, particularly in Excel, Forms and Power Automate.
• Experience with WIL systems such as InPlace and data visualisation software such as Power BI
• Data integration of students, particularly with reporting
• Experience with using university Enterprise Systems (SIMS, Term Planning, Timetabling, Enrolments).
• Understanding of LMS Systems, Moodle, and Canvas

For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing onJobs@UNSW .

Benefits and Culture

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

Pre-Employment Checks

As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.

Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.