Program Officer

selectability; Mackay Regional; On-site; AUD 55,000 - 58,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Fitness passport

Flexible working

Career development

Employee assistance program

Job summary

selectability seeks a dedicated Program Officer for the Mental Health Hub Mackay to lead program delivery with a focus on group interventions and improving mental health services for recipients. You will support planning, implementation and evaluation of programs, partnering with the hub coordinator and the wider team.

The role requires strong communication, data handling and administrative skills, and the ability to work both autonomously and within a cohesive team to connect recipients with

Qualifications

• Passion for mental health across regional Queensland and strong written/verbal communication skills.
• Experience in program planning and running group activities.
• Experience in data collection, auditing and administrative actions is highly desirable.
• Ability to work in a fast-paced environment and as part of a cohesive team, with minimal supervision.

Responsibilities

• Program Support: planning, implementation, and evaluation of mental health programs per funding requirements.
• Recipient Assistance: support recipients to access services and resources.
• Community Engagement: build and maintain relationships with community organisations and healthcare providers.
• Administrative Tasks: complete all required duties to ensure smooth program operations.
• Auditing and reporting on program processes; update and maintain databases as required.

Skills

Written communication

Verbal communication

Program planning

Group activities

Data collection

Auditing

Administrative tasks

Teamwork

Autonomy

Documentation

Education

Cert IV in Mental Health

First Aid Certificate

NDIS Orientation

Blue Card (Working with Children)

Tools

Database management

Microsoft Office

Job description

Community Development (Community Services and Development)

40.49 p h + 15900 salary packaging + Super

Program Delivery

Community Engagement

Database Systems

About the role

selectability is seeking a dedicated program officer to work collaboratively with the mental health hub coordinator. The program officer will be at the forefront of program delivery, with a particular focus on group interventions. This role offers a unique opportunity to enhance mental health services, making a meaningful impact on the lives of recipients.

As a program officer at the Mental Health Hub Mackay, you will play a crucial role in supporting various aspects of mental health program delivery.

Key responsibilities include but are not limited to:

Program Support: assisting in the planning, implementation, and evaluation of mental health programs and activities in line with funding requirements

Recipient Assistance: providing support and guidance to recipients, helping them access necessary services and resources

Community Engagement: building and maintaining relationships with community organisations, healthcare providers, and other stakeholders

Administrative Tasks: completing all necessary administrative duties to ensure smooth program operations

About you

To be considered for this rewarding role you will have: a passion for mental health across regional Queensland strong written and verbal communication skills experience in program planning and running of group activities experience in data collection, auditing and administrative actions (highly desirable) ability to work in a fast-paced environment ability to work as part of the cohesive team and autonomously with minimal supervision auditing and reporting on program processes update and maintain databases and other applications as required provide inreach and outreach to link recipients with services and supports they require support recipients with NDIS access and request to referral pathways research best practice to implement evidence-based tools and documented processes to undertake assessments most importantly... a positive attitude

Role Requirements

cert IV in Mental Health or relevant field and/ or experience working with people living with a mental illness (highly desirable) a Positive Notice Working with Children (blue card) (or the ability to obtain prior to commencing) current nationally recognised first aid and cpr certificate a current yellow card exemption or NDIS Worker Screening Clearance (or the ability or obtain prior to commencement)

NDIS Worker Orientation Module "Quality, Safety and You" completion certificate a Child Safety and Personal History Screening check a current minimum P1 "C" class Queensland drivers licence roadworthy vehicle with comprehensive insurance some travel to selectability sites may be required from time to time

About the offer

The Program Officer will be a fixed term contract until the end of June 2027.

We offer a range of benefits including: hourly rate of 40.49 + super up to 15,900 FBT salary packaging benefits access to fitness passport flexible working arrangements career pathways and opportunities for development employee assistance program offering confidential counselling support for employees