Program Lead

Accoras; Brisbane; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Flexible fortnight

extra leave over Christmas / birthday

Leave loading 17.5%

Professional development

Clinical supervision & mentoring

Job summary

Accoras is seeking a dedicated program lead for the Accoras Collaborative Aftercare Program (ACAP). The role focuses on intake, partnership development and supporting the Service Manager to achieve program goals for youth with psychosocial needs.

You will conduct risk assessments, manage referrals and provide supervision to the team in a community-based setting, upholding high standards of care and collaboration with stakeholders.

Qualifications

• Experience delivering psychosocial supports to at-risk youth
• Proven decision-making and problem-solving in crises
• Strong communication, interpersonal and leadership skills
• Ability to build relationships with community partners and stakeholders
• Attention to detail and strong time management

Responsibilities

• Overseeing and intake for the ACAP, building partnerships and supporting the Service Manager to meet program goals
• Maintain relationships with health, mental health and psychosocial service providers for young people
• Process referrals into the program
• Conduct risk assessments including suicide/self-harm risk and violence risk; develop action plans and follow-up referrals
• Participate in case reviews, monitor progress and plan exits; contribute to service delivery planning and reporting
• Provide supervision and mentoring to the team; ensure quality standards and process improvements

Skills

Case management

Crisis risk assessment

Leadership

Communication

Networking with partners

Education

Tertiary qualifications in Social Work or related field

Job description

Accoras has been delivering mental health and wellbeing services to South-East Queensland young people and families forwell over30 years.Our Vision is 'Good Mental Health For All'. Alongside this vision we have a mantra of Changing Lives. Everything we do at Accoras is with a view on 'Changing Lives' - for our clients, community and our own people. Find out more about us and the services we deliver here:https://www.accoras.com.au/

We pride ourselves on delivering high-quality supports to individuals, families and communities in ways that build capacity and ripple beyond the original consumer. Because of the holistic and community-minded way we operate, by helping one we help many.

About the Role

The Accoras Collaborative Aftercare Program (ACAP) provides non-clinical community-based mental health support to children and young people with severe mental illness and reduced psychosocial functional capacity who are not eligible for the NDIS and other government programs. ACAP is delivered through provision of client-centred outreach interventions which are age appropriate, focused on emotional resilience and skill building, and respond to both the mental illness and related psychosocial impairments.

*The role is a fixed term position up to 30 June 2027*

About You

Your leadership, experience and dedication to supporting young people at risk will be highly valued.

Key responsibilities will include:

• Overseeing and intaking for the ACAP including building community partnerships, and supporting the Service Manager to achieve defined program goals.
• Building and maintain effective relationships with key stakeholders involved in the provision of health, mental health and psychosocial services to young people.
• Actioning all referrals into the program.
• Conducting ongoing risk assessments including assessment of suicide and deliberate self-harm risk and violence risk, developing action plans to mitigate concerns, and providing follow up support and referral for treatment.
• Participating in case review meetings, review progress and exit strategies.
• Contributing to program service delivery planning, evaluation, performance and data reporting to internal and external stakeholders.
• Providing supervision and mentoring to your team.
• Ensuring quality standards are practiced and that opportunities to improve or streamline systems and processes are acted upon.

Qualifications and Experience:

• Tertiary qualifications in Social Work, Human Services, Psychology, or a related allied health discipline; or equivalent work experience.
• Relevant experience working in a case management role delivering psychosocial supports to young people at high risk of suicide.
• Demonstrated skills in making appropriate decisions and problem solving, including in crisis situations and where risk to client safety is involved.
• Highly developed communication, interpersonal and leadership skills, including the demonstrated ability to network and develop relationships with community partners and stakeholders.
• A high level of attention to detail anddemonstrated strong time management and organisational skills.
• High levels of professionalism, confidentiality and discretion and the ability to relate to and work effectively with young people and their support networks.
• Sound emotional resilience including the ability to sit with discomfort, distress and people in crisis.

Our clients have a variety of cultural backgrounds and life experiences, and we are committed to building a team that reflects and responds to this diversity. We welcome applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a personal experience of mental illness, LGBTQIAP+ people and people with a disability.

What we offer:

• Above award rates with generous salary packaging options only available to employees of a not-for-profit organisation including Salary Packaging options (up to $15,899 tax free!!) and Meals and entertainment allowance of up to $2,650
• A flexible workplace that accommodates preferences for an eight or nine day fortnight
• Additional paid leave over Christmas and on your birthday, and a paid volunteer day each year
• Leave loading at 17.5%
• Supportive and collaborative team environment
• Professional development, training and regular clinical supervision and mentoring