Program Delivery Manager

St Vincent de Paul Society Queensland; Brisbane; On-site; AUD 69,000 - 103,000; Full time

Benefits offered by this job

Salary packaging

EAP

Health insurance discounts

Inclusive culture

Job summary

St Vincent de Paul Society Queensland, including Vinnies Housing and Vinnies Retail Stores, invites applications for an experienced Program Delivery Manager to support divisional performance, governance, and program delivery. The role partners with division leaders to drive strategic priorities and outcomes.

Based at the State Administration Office in South Brisbane, this permanent full-time position offers a proactive, fast-paced environment with diverse initiatives and opportunities to

Qualifications

• Relevant tertiary qualifications in Business, PM, Governance, or related discipline.
• Demonstrated experience coordinating cross-functional projects with multiple stakeholders.
• Ability to work independently with sound judgement and manage competing priorities.
• Strong written communication for complex documentation and executive papers.
• Advanced analytical and critical thinking to assess risks and provide practical recommendations.
• Experience supporting process improvement, change management or service excellence.
• Advanced proficiency in Microsoft Office and project/reporting systems.
• Experience in human services, community services, health, not-for-profit or government sectors is desirable.

Responsibilities

• Lead planning, prioritisation and delivery of divisional programs and initiatives.
• Coordinate operational planning, performance reporting, governance and budget monitoring.
• Drive business improvement and service excellence initiatives.
• Provide project governance and implementation support for divisional objectives.
• Monitor progress, risks, dependencies and performance measures.
• Prepare reports, business cases and executive briefing papers.
• Foster collaboration across teams to align priorities.
• Support change and continuous improvement through stakeholder engagement.

Skills

Cross-functional coordination

Stakeholder engagement

Analytical thinking

Written communication

Change management

MS Office expertise

Project governance

Education

Tertiary qualification in Business/PM/Governance

Tools

Microsoft Project

Reporting systems

Business planning tools

Job description

The St Vincent de Paul Society Queensland, including Vinnies Housing and our Vinnies Retail Stores, is committed to making a positive difference in our communities.

Through a diverse range of positions, locations and opportunities, we work towards one common cause by providing hope, support and housing solutions for Queenslanders in need.

As one of the state's largest charities, support service providers and community housing providers, we support hundreds of thousands of Queenslanders each year through issues like homelessness, poverty, family breakdown, domestic violence, financial hardship and housing insecurity.

No matter the role, each one of our team members has an important part to play in shaping a more just and compassionate society.

Why You’ll Love Working with Us

Make a Real Difference

Every hour you invest contributes directly to improving lives in our community.

Be Rewarded for Your Time

Enjoy competitive hourly rates under our Enterprise Agreement, recognising the value of your skills and dedication.

Boost Your Take-Home Pay

Maximise your income with generous Not-for-Profit salary packaging benefits: up to $15,900 annually, plus an additional $2,650 for meals and entertainment.

Your Health Matters

Access comprehensive support through our Employee Assistance Program, plus exclusive Medibank health insurance discounts to help you thrive inside and outside of work.

Find Your Work Family

Join a genuinely inclusive team where you’re seen, heard, and supported.

The Role

We are seeking an experienced Program Delivery Manager to play a pivotal role in supporting divisional performance, governance, strategic planning, and program delivery.

Partnering closely with leaders across the division and broader organisational teams, you will lead the coordination and delivery of key programs, projects, and business improvement initiatives that support strategic priorities and enhance service outcomes. You will provide oversight of operational planning, performance reporting, governance processes, and continuous improvement activities to ensure initiatives are delivered effectively and sustainably.

This is an exciting opportunity for a proactive and influential professional who thrives in a fast-paced environment, enjoys working across a diverse portfolio of initiatives, and is passionate about delivering meaningful organisational outcomes.

This is a permanent, full-time (38 hours per week) position based in our State Administration Office in South Brisbane.

Key Responsibilities

• Lead the planning, prioritisation, and delivery of divisional programs, projects, and strategic initiatives.
• Coordinate operational planning, performance reporting, governance activities, and budget monitoring.
• Drive business improvement and service excellence initiatives that enhance organisational effectiveness and stakeholder outcomes.
• Provide project management, governance, and implementation expertise to support the achievement of divisional objectives.
• Monitor project progress, risks, dependencies, and performance measures, ensuring successful delivery of outcomes.
• Prepare high-quality reports, business cases, briefing papers, and executive documentation to support decision-making.
• Foster collaboration and alignment across teams to drive organisational priorities and shared outcomes.
• Support organisational change and continuous improvement initiatives through effective stakeholder engagement and communication

About You

To be successful in the role, you will meet the following criteria:

• Relevant tertiary qualifications in Business, Project Management, Governance, Organisational Development, Management or a related discipline.
• Demonstrated experience coordinating cross-functional projects, programs or organisational improvement initiatives involving multiple stakeholders and competing priorities.
• Demonstrated ability to work independently, exercise sound judgement and manage competing priorities within delegated authority and agreed governance frameworks.
• Highly developed written communication skills and experience coordinating complex documentation, submissions, business cases, executive papers and project deliverables to support organisational decision-making and project implementation.
• Strong analytical and critical thinking skills with the ability to evaluate complex information, identify risks and provide practical recommendations.
• Experience supporting business process improvement, change management or service excellence initiatives.
• Advanced proficiency in Microsoft Office applications and project, reporting and business planning systems.
• Experience in the human services, community services, health, not-for-profit or government sectors is desirable.

We are committed to Safeguarding

St Vincent de Paul Society Queensland, Vinnies Housing and Vinnies Retail Stores are committed to promoting and protecting the welfare, wellbeing and human rights of all people who interact with, or are affected by, our work, particularly those who may be at risk of abuse, neglect or exploitation.

We have robust recruitment and screening processes to attract people who share our values and uphold our zero-tolerance approach to abuse,neglectand exploitation.

All employees,membersand volunteers are expected to uphold this commitment. Roles involving direct work with children or adults at risk require a valid Blue Card, which must be verified before commencement. Successful candidates will also undergo relevant background screening which includes a police check and reference checks as part of the recruitment process.Some positions may also require a pre-employment medical check.

We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islanderpeople are strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.