Program Adviser

Department of Families, Fairness & Housing VIC; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

Department of Families, Fairness & Housing VIC in Melbourne seeks a Program Advisor to support the Information Sharing Team (IST) in handling requests under the CISS and FVISS. The role involves working within a duty model to triage information requests and provide specialist guidance on legislation and department information sharing obligations.

You will liaise with internal and external stakeholders, applying policy, practice and agreements to ensure secure and compliant information exchange

Responsibilities

• Prepare responses to information requests under FVISS/CISS.
• Provide timely advice, follow-up actions and identify emergent administrative tasks.
• Build and maintain relationships with stakeholders to support information sharing.

Skills

Stakeholder management

Policy advice

Job description

Department of Families, Fairness & Housing VIC – Melbourne VIC

The Information Sharing Team (IST) is responsible for a number of information sharing functions including assessing and responding to requests for Child Protection information made under the Child Information Sharing Scheme (CISS) and Family Violence Information Sharing Scheme (FVISS). The team provides specialist operational advice on relevant policy, practice, and agreements in relation to information sharing across the Department of Families, Fairness and Housing (the department) and with external stakeholders.

Reporting to the Team Leader, IST, the Program Advisor works within a skilled team to support the appropriate exchange of sensitive information in a systematised and consistent manner. The Program Advisor will support the application of legislative requirements in the development of responses, provide advice on matters concerning the FVISS and CISS schemes and the department's broader information sharing responsibilities. The Program Advisor will work within an existing duty model to triage incoming request for information in addition to providing a broad range of operational supports to internal and external stakeholders.

ACCOUNTABILITIES INCLUDE

• Provide wide-ranging support functions within the IST including preparing responses to requests for information under the schemes, providing supports as part of the Divisional Liaison function and working within an established duty model/triage system.
• Answer queries,providetimelyadvice, undertake follow‑up action, andidentifyemerging administrative functions, pre-planning, and evaluation.
• Build andmaintainpositive relationships with key stakeholders tofacilitatea partnership approach including providing advice and reasoned recommendations on complex and sensitive issues.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre‑employment screening, including a national police check and misconduct screening.