Program Administration Officer

Redlands Touch Football Association; Wollongong City Council; Sur place; AUD 50 000 - 70 000; Plein temps

Résumé du poste

Redlands Touch Association is a leading community sport organisation delivering touch football programs across the Redlands Coast region. The role supports day-to-day admin and helps deliver key participation and performance programs, while maintaining the association’s digital presence and social media engagement.

As part of a dedicated team, you will assist with registrations, scheduling, rostering and event delivery, balancing office work with hands-on program and event support, including

Qualifications

• Strong organisational skills and attention to detail.
• Experience providing admin support in community sport orNot-for-Profit sectors.
• Experience with social media content coordination and engagement.
• Familiarity with registration or membership systems is advantageous.

Responsabilités

• Provide day-to-day administrative support and handle registrations, enquiries and records.
• Coordinate scheduling, documentation and general office operations.
• Support program delivery and event logistics for camps, junior/senior representative programs and referees.
• Assist with social media content creation and engagement across platforms.

Connaissances

Organisational skills

Interpersonal & communication

Customer service experience

Social media content management

Volunteer coordination

Multi-tasking

Formation

Not-for-Profit admin exposure

Outils

SportsM8

MySideline

Description du poste

Redlands Touch Association is one of the leading community sporting organisations in the Redlands Coast region, delivering touch football competitions and development programs for people of all ages and abilities.

Affiliated with Queensland Touch Football and Touch Football Australia, Redlands Touch is one of the largest affiliates in the country, offering clear participation and performance pathways from grassroots through to state and national representation.

The Association hosts large weekly competitions, events and representative programs, giving players, referees and coaches the opportunity to develop and compete at regional, state and national level. Supported by a dedicated team of staff, referees and volunteers, Redlands Touch delivers high-quality competitions, events and development opportunities for its growing community.

ABOUT THE ROLE

Redlands Touch Association is committed to fostering a positive, inclusive and safe sporting environment, while continuing to grow participation and strengthen its reputation as a leading touch football organisation in Queensland and across the country.

The Program Administration Officer plays a key role in supporting the day-to-day operations of Redlands Touch Association, combining general administrative support with hands‑on involvement in delivering the Association’s key participation and performance programs — including Holiday Camps, Mini Muddies, the Junior and Senior Representative Programs, the Referee Program, and the All Abilities Program.

Alongside this, the role helps maintain the Association’s digital presence, coordinating content, scheduling posts, and monitoring engagement across social media platforms to keep members and the wider community informed and engaged.

It’s a varied, hands‑on position suited to someone who enjoys balancing office‑based administration with the energy of program and event delivery, and who takes pride in contributing to the smooth running of a busy community sporting organisation.

KEY RESPONSIBILITIES

Administration & Operations

• Provide day-to-day administrative support, including managing enquiries, correspondence, registrations, and database records.
• Assist with scheduling, documentation, and general office coordination to ensure smooth organisational operations.
• Support financial and reporting processes, including basic data entry, tracking, and reconciliation where required.
• Manage the planning, coordination, rostering, and delivery of all Association programs, including, but not limited to, Holiday Camps, Mini Muddies, Junior Representative Program, Senior Representative Program, Referee Program, and All Abilities Program.
• Oversee program registrations, data management, participant communication, and stakeholder engagement to ensure a positive experience for all involved.
• Prepare program resources, promotion, logistics, uniforms and equipment.
• Manage the delivery of programs, including set‑up, pack‑down, staff/volunteer management, and general coordination.
• Attend Junior and Senior Representative Program carnivals to manage delivery and provide on‑the‑ground support to teams, officials, and staff/volunteers.
• Review and report on program participation to provide feedback to support growth and continuous improvement.

Events & Competitions

• Support the coordination and delivery of competitions, carnivals, and events as required.
• Assist with staff/volunteer coordination, scheduling, and communication.
• Provide operational support on event days, including enquiries, logistics, and participant management.

Marketing & Communications

• Assist in the creation, coordination and scheduling of social media content across platforms.
• Monitor engagement and respond to enquiries in a timely and professional manner.
• Ensure the promotion of programs, events, and key announcements to members and the broader community.

General

• Maintain a high standard of professionalism in all interactions with members, participants, and stakeholders.
• Contribute to a positive team environment and support other staff and volunteers as required.
• Undertake other duties as reasonably required to support the ongoing success of the Association.
• Strong organisational skills with attention to detail and the ability to manage multiple tasks effectively.
• Strong interpersonal and communication skills, with the ability to engage positively with members, participants, and stakeholders.
• Customer service experience with a proactive and solutions‑focused approach.
• Experience in supporting social media platforms, including content coordination and engagement.
• Valid QLD drivers license, and access to a vehicle
• Current Working with Children Check (Blue Card)
• Ability and willingness to work on weekends and outside ordinary work hours will be required.
• Previous experience working with volunteers and Not for Profit Associations.
• Knowledge or understanding of touch football or community sport pathways.
• Experience using registration or membership systems (SportsM8 and MySideline or similar systems).
• Touch Football Australia Foundation/Community Coach accreditation and/or Affiliate Referee Badge

To be considered for this role, please submit a Cover Letteraddressing the Position Description and your experience, along with your current Resume.

Applications close on Sunday 8 November- if a suitable candidate is identified, applications may close earlier. We encourage interested applicants to apply as soon as possible.

For further information please contact:

General Manager - Charlie Griffiths

0447 244 122, [e-mail]