Production Shift Leader

SHV Holdings NV; Australia; Remote; AUD 90,000 - 110,000; Full time

Job summary

SHV Holdings NV in Australia is seeking a Shift Leader to manage day-to-day operations on the production floor. The role combines supervisory leadership, planning, and hands-on crew support to ensure safe, efficient output and adherence to procedures.

You will drive shift handovers, coach the crew, monitor KPIs, and uphold WHS standards while coordinating with maintenance and other teams. A forklift license is required and strong communication is essential for a cohesive shift.

Responsibilities

• Organize, plan, coordinate, and supervise all shift activities to ensure safe, efficient operations.
• Execute daily production priorities and schedules set by the Production Manager.
• Utilize labour and resources to meet production, cleaning, maintenance needs.
• Establish operator work schedules based on staffing and production needs.
• Manage shift leave, relief coverage, and short-term resource allocation.
• Coordinate unplanned maintenance with production activities with Maintenance.
• Enable planned maintenance to occur according to Weekly Maintenance Planning outcomes.
• Conduct pre-start and shift meetings to communicate production priorities, safety issues, staffing, and updates.
• Maintain required production monitoring systems and operational records.
• Distribute a detailed shift report at the end of every shift.
• Maintain accurate records for attendance, leave, overtime, training, incidents, production, quality, and performance.
• Monitor shift KPIs and work with the Production Manager to achieve targets.
• Ensure production order documentation and quality records are completed accurately and on time.
• Lead, supervise, coach, and appraise shift employees to build an effective, productive team culture.
• Monitor employee attendance, behavior, performance, and training; address concerns promptly.
• Provide immediate feedback when standards, behaviors, or KPIs are not met.
• Support and participate in formal performance management and corrective action processes when required.
• Lead a collaborative shift handover process across all areas.
• Act as the primary communication link between the shift team and the Production Manager, other shifts, maintenance, and inbound/outbound teams.
• Build a cohesive leadership approach on shift to build engagement.
• Participate in Daily Operational Review meetings and other operational meetings as required.
• Escalate major production, staffing, safety, or quality issues appropriately.
• Develop operator capability and competence across all shift functions.
• Train and support new employees through induction and onboarding.
• Crosstrain employees to improve flexibility and overall shift capability.
• Identify skill gaps and create opportunities for employees to learn and develop.
• Support employees in progressing toward greater responsibility and future leadership opportunities.
• Contribute to continuous improvement activities while working with the crew.
• Lead structured problem-solving and root cause investigations when required.
• Encourage employees to contribute ideas and participate in improvement initiatives.
• Achieve minimum competency level equivalent to a Level 5 Enterprise Agreement team member.
• Spend 50% of rostered shifts performing productive work as part of the crew such that the role constitutes 0.5 FTE operational labour, but not as an additional number to minimum staffing.
• Operate equipment, complete production tasks, assist with troubleshooting, cleaning, changeovers, and other operational duties as required.
• Step into crew tasks during peak workloads, staffing shortages, start-ups, shutdowns, and operational interruptions.
• Support the team by assisting wherever required to ensure shift targets are achieved.
• Maintain the same work standards, safety expectations, and accountability expected of all crew members.
• Maintain a visible presence and lead by example in safety, quality, productivity, and teamwork.
• The Shift Leader will obtain and maintain skills to at least the equivalent of a Level 5 operator.
• A Forklift license is required.
• Provide coaching and support while working alongside employees.
• Give immediate feedback regarding safe work practices, quality, productivity, teamwork, and behavior.
• Reinforce operating procedures and expectations through practical demonstration.
• Assist employees to solve problems and complete tasks safely and efficiently.
• Address performance, lateness, or behavioral issues promptly and professionally.
• Ensure all employees follow company safety, quality, environmental, and housekeeping standards.
• Ensure all work is completed in accordance with safe work instructions, procedures, and statutory requirements.
• Investigate incidents, near misses, hazards, and non-conformances occurring on shift.
• Implement corrective and preventative actions to reduce risk and prevent recurrence.
• Conduct workplace inspections and risk assessments.
• Take disciplinary action where required to address repeated safety or behavioral breaches.
• Fulfil the role of Chief Warden in accordance with emergency response procedures.
• The Shift leader is responsible for: – Providing and maintaining a safe work environment – Ensuring reasonable working hours and adequate breaks – Protecting employees from bullying, harassment, and discrimination – Providing training and opportunities for feedback – Ensuring compliance with WHS and industry requirements

Job description

Administrative / Supervisory Responsibilities (50%)

Shift Planning and Coordination

Organize, plan, coordinate, and supervise all activities within a shift to ensure work is completed safely, efficiently, and in accordance with procedures and policies.

Execute against daily production priorities set by the Production Manager and production schedules.

Utilise labour and resources to meet production, cleaning, maintenance, and production requirements.

Establish work schedules for operators based on staffing and production needs.

Manage shift leave, relief coverage, and short term resource allocation.

Liaise with Maintenance to coordinate unplanned maintenance with production activities.

Manage shift operations to enable planned maintenance to occur according to Weekly Maintenance Planning Meeting outcomes.

Conduct structured pre-start and shift meetings to communicate production priorities, safety issues, staffing, and operational updates.

Administration and Reporting

Maintain required production monitoring systems and operational records.

Complete and distribute a detailed shift report at the end of every shift.

Maintain accurate records for attendance, leave, overtime, training, incidents, production, quality, and performance.

Monitor and report on shift KPIs and work with the Production Manager to achieve targets.

Ensure production order documentation and quality records are completed accurately and on time.

Performance and People Management

Lead, supervise, coach, and appraise shift employees to build an effective, productive, and positive team culture.

Monitor employee attendance, behavior, performance, training and address concerns promptly.

Provide immediate and constructive feedback when standards, behaviors, or KPIs are not met.

Support and participate in formal performance management and corrective action processes when required.

Communication and Leadership

Lead a collaborative shift handover process across all areas.

Act as the primary communication link between the shift team and the Production Manager, other shifts, maintenance, and inbound/outbound teams.

Build a cohesive and supportive leadership approach on shift to build engagement.

Participate in Daily Operational Review meetings and other operational meetings as required.

Escalate major production, staffing, safety, or quality issues appropriately.

Employee Development

Develop operator capability and competence across all shift functions.

Train and support new employees through induction and onboarding.

Crosstrain employees to improve flexibility and overall shift capability.

Identify skill gaps and create opportunities for employees to learn and develop.

Support employees in progressing toward greater responsibility and future leadership opportunities.

Contribute to continuous improvement activities while working with the crew.

Lead structured problem-solving and root cause investigations when required.

Encourage employees to contribute ideas and participate in improvement initiatives.

2. Active Crew Member Responsibilities (50%)

Working as Part of the Crew

Achieve minimum competency level equivalent to a Level 5 Enterprise Agreement team member.

Spend 50% of rostered shifts performing productive work as part of the crew such that the role constitutes 0.5 FTE operational labour, but not as an additional number to minimum staffing.

Operate equipment, complete production tasks, assist with troubleshooting, cleaning, changeovers, and other operational duties as required.

Step into crew tasks during peak workloads, staffing shortages, start-ups, shutdowns, and operational interruptions.

Support the team by assisting wherever required to ensure shift targets are achieved.

Maintain the same work standards, safety expectations, and accountability expected of all crew members.

Maintain a visible presence and lead by example in safety, quality, productivity, and teamwork.

The Shift Leader will obtain and maintain skills to at least the equivalent of a Level 5 operator.

A Forklift license is required.

Coaching and Supporting the Crew

Provide coaching and support while working alongside employees.

Give immediate feedback regarding safe work practices, quality, productivity, teamwork, and behavior.

Reinforce operating procedures and expectations through practical demonstration.

Assist employees to solve problems and complete tasks safely and efficiently.

Address performance, lateness, or behavioral issues promptly and professionally.

HSEQ and WHS Responsibilities

Ensure all employees follow company safety, quality, environmental, and housekeeping standards.

Ensure all work is completed in accordance with safe work instructions, procedures, and statutory requirements.

Investigate incidents, near misses, hazards, and non-conformances occurring on shift.

Implement corrective and preventative actions to reduce risk and prevent recurrence.

Conduct workplace inspections and risk assessments.

Take disciplinary action where required to address repeated safety or behavioral breaches.

Fulfil the role of Chief Warden in accordance with emergency response procedures.

The Shift leader is responsible for: – Providing and maintaining a safe work environment – Ensuring reasonable working hours and adequate breaks – Protecting employees from bullying, harassment, and discrimination – Providing training and opportunities for feedback – Ensuring compliance with all WHS and industry requirements