Shift Manager - Night Shift

Westrock; Richmond; On-site; AUD 90,000 - 120,000; Full time

Job summary

Westrock is seeking a Shift Manager in Australia to oversee production during their shift, ensuring safe, efficient operations and target achievement for safety, quality, cost, delivery, and engagement.

The role emphasizes performance management, quality assurance (GMP/HACCP), cost control, safety leadership, and people development across the shift team.

Qualifications

• 3-5 years’ experience in manufacturing at a supervisory level.
• Certificate 4 in Competitive Manufacturing or Frontline leadership preferred.
• Lean Manufacturing experience preferred.
• Strong problem-solving abilities.
• Able to work under pressure with set operational targets.
• Experience leading teams across all management levels.
• Ability to determine correct actions in absence of direction.
• Experience training other team members.
• Solid understanding of CI principles and tools.

Responsibilities

• Optimises line performance to meet the production schedule.
• Completes shift administration and manages crewing and performance.
• Facilitates team problem-solving and supports planning for materials and maintenance.
• Ensures safety compliance and drives continuous improvement.
• Leads, coaches, and develops the shift team; delivers training for multi-skilling.
• Manages rostering, leave, and timesheet duties; participates in improvement initiatives.

Skills

Supervisory experience

Team leadership

Problem solving

Lean manufacturing

CI tools

High-pressure environment

People management

Training others

Decision making without direction

Education

Certificate 4 in Competitive Manufacturing or Frontline Leadership

Job description

The Shift Manager oversees all production activities during their shift, ensuring safe and efficient use of employees, equipment, materials, and processes. They provide operational leadership and are accountable for meeting targets in safety, quality, cost, delivery, and team engagement while maintaining compliance with all standards and procedures.

Key Accountabilities:

1. Performance Management

• Optimises line performance to meet the production schedule.
• Completes shift administration and manages crewing and performance.
• Facilitates team problem-solving and supports planning for materials and maintenance.
• Ensures safety compliance and drives continuous improvement.

2. Quality

• Ensures product and process quality, including timely inspections and GMP/HACCP compliance.
• Minimises waste and assists with complaint investigations and root cause analysis.
• Works with stakeholders on material quality and uses CI tools to improve outcomes.

3. Cost

• Manages labour and overtime costs to meet budget.
• Controls cost impacts related to performance.

4. Safety

• Leads operations with strong OHS focus.
• Reports and investigate incidents and near misses; ensure risk assessments are completed.
• Supports Return to Work programs and manages injury reporting, treatment coordination, and follow-up.

5. People Management

• Leads, coaches, and develops the shift team.
• Delivers training to support multi-skilling and capability.
• Manages performance issues and completes rostering, leave, and timesheet duties.
• Participates in meetings and improvement initiatives.

Skills, Knowledge & Experience

• 3 - 5 years' experience in the manufacturing industry at a supervisory level
• Certificate 4 in Competitive Manufacturing or Frontline leadership preferred
• Lean Manufacturing Industry experience preferred
• Problem Solving
• Working in a high-pressure environment with set operational targets
• Experience working with people and teams at all management levels
• Determining correct courses of action in the absence of direction
• Training other team members
• Solid understanding of CI principles and tools