Production and Service Coordinator

James Fisher and Sons plc; Cockburn; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Early finish on Fridays

Private Medical Insurance

Life Assurance

Cycle to work scheme

Company Pension

Job summary

James Fisher and Sons in Bibra Lake, WA is seeking a Production & Service Coordinator to support Dive and Hyperbaric operations. The role requires coordinating across teams to ensure timely delivery of products and services, with emphasis on planning, procurement, and logistics.

Full-time, permanent position with security checks. The ideal candidate will manage work orders, forecast demand, optimise stock, and collaborate with Stores, Supply Chain, and Purchasing to maintain continuity of supply

Qualifications

• Confident using Excel to manage data for operational tasks.
• Experience with ERP/MRP systems and stock records.
• Strong organisational, planning and time management skills.
• Excellent analytical and problem-solving abilities with attention to detail.
• Customer-focused mindset with clear communication across teams.
• Adaptable and proactive, able to handle changing priorities.

Responsibilities

• Create and manage work orders to support maintenance activities.
• Monitor MPS reports and procure required components promptly.
• Maintain rolling six-month forecasts for demand planning.
• Collaborate with Stores and Supply Chain to optimise stock accuracy.
• Monitor work order shortages and coordinate timely resolution.
• Expedite parts and inventory deliveries to meet timelines.
• Raise purchase requisitions for components and consumables.
• Coordinate and track movement of components between JFD sites.
• Work with Purchasing to expedite outstanding orders and maintain supply.
• Support delivery of production and service activities through planning and stakeholder engagement.

Skills

Excel

ERP/MRP systems

Organisational skills

Analytical thinking

Communication

Adaptability

Tools

ERP/MRP systems

Job description

About the Role

Production & Service Coordinator

Bibra Lake, WA

Full-time, Permanent

Please note that this role requires security checks.

The Role:

The Production & Service Coordinator plays a key role in supporting Dive and Hyperbaric operations, ensuring the smooth delivery of products and services while coordinating activities across teams to meet customer and operational requirements.

What you'll be doing:

• Create and manage work orders to support maintenance activities for the ISS Contract.
• Monitor and review MPS reports, ensuring timely identification and procurement of required components.
• Maintain rolling six-month forecasts to support service and manufacturing demand planning.
• Collaborate with Stores and Supply Chain teams to optimise inventory accuracy and minimise stock shortages.
• Proactively monitor work order shortages and coordinate timely resolution.
• Expedite parts and inventory deliveries to support operational requirements and project timelines.
• Raise purchase requisitions for components, inventory and consumables as required.
• Coordinate and track the movement of components between JFD sites, ensuring efficient logistics and availability.
• Work closely with Purchasing to expedite outstanding purchase orders and maintain continuity of supply.
• Support the smooth delivery of production and service activities through effective planning, coordination and stakeholder engagement.

What we're looking for:

• Confident using Microsoft Office applications, particularly Excel, to manage data and support operational activities.
• Experience working with ERP/MRP systems, maintaining purchasing and inventory records, and using data to support effective stock management decisions.
• Strong organisational, planning and time management skills, with the ability to prioritise a varied workload and meet deadlines.
• Excellent analytical and problem-solving skills, coupled with a keen eye for detail and accuracy.
• A customer-focused mindset with strong communication and interpersonal skills, enabling effective collaboration across teams.
• Adaptable and flexible, with the ability to respond positively to changing priorities and business needs.
• Proactive and self-motivated, taking ownership of tasks and driving them through to completion.

Why join us?

• Early finish on Fridays
• Competitive salary and benefits package aligned with experience (Private Medical Insurance, Life Assurance, Cycle to work scheme, Company Pension, etc.)
• Clear pathways for career development and organisational visibility
• Inclusive and supportive culture that values individual contributions
• Meaningful work with impact across safety, innovation, and global operations

About Us:

James Fisher is a global engineering services company operating across Energy, Defence, and Maritime Transport. With a strong heritage in maritime operations, we now deliver innovative solutions in challenging environments. Our One James Fisher strategy is focused on building a unified, sustainable business within the Blue Economy, driving progress through technology, expertise, and collaboration.

James Fisher Defence (JFD), part of the James Fisher Group, is a global leader in underwater capability, delivering cutting-edge diving, submarine rescue, and hyperbaric solutions to both commercial and defence markets. Operating worldwide, JFD is the foremost provider of submarine rescue services and a trusted name in submarine escape training. We’re also at the forefront of hyperbaric rescue innovation and a leading supplier of advanced diving equipment and saturation systems across the industry.

At James Fisher and Sons, we are committed to taking positive action on diversity and strongly encourage applications from candidates of all backgrounds. We are proud to be a Disability Confident employer and recognise that our success is driven by the talent and diversity of our workforce.