Product Specialist - Lounges

Qantas; Sydney; On-site; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Heavily discounted air travel

18 weeks paid parental leave

Wellbeing support resources

Job summary

A major airline company in Sydney seeks a Product Specialist for a fixed-term role focused on enhancing customer experiences through strategic product management. Ideal candidates will have over 6 years’ experience in product management, strong communication, and problem-solving skills. This role offers comprehensive benefits, including discounted travel and flexible leave options.

Qualifications

• Minimum 6+ years’ experience in product management or a similar role.
• Proven expertise in product management, including strategic thinking and prioritisation.
• Strong analytical skills with attention to detail.

Responsibilities

• Shape meaningful customer experiences by leading product strategies.
• Collaborate with cross-functional teams to drive business growth.
• Bring ideas to life with strategic thinking and adaptability.

Skills

Strategic thinking

Customer-centric design

Problem-solving

Communication skills

Organisational skills

Education

Tertiary qualifications in Business, Commerce, Marketing or a related field

Job description

Overview

Product Specialist – Lounges Experience at Qantas. Analyse and implement product strategies that drive exceptional customer experiences and support business growth. 18 month fixed-term role based at Mascot Campus.

Responsibilities

• Shape meaningful customer experiences by leading product strategies that blend human-centred design, insights, and innovation.
• Collaborate with cross-functional teams and senior stakeholders to drive real business growth.
• Bring ideas to life in a role that values strategic thinking, adaptability, and curiosity, with the autonomy to make a lasting impact.

Qualifications

• Minimum 6+ years’ experience in product management or a similar role, ideally within a large and complex organisation.
• Tertiary qualifications in Business, Commerce, Marketing or a related field.
• Proven expertise in product management, including strategic thinking, customer-centric design, research and insights, problem-solving, and prioritisation.
• Demonstrated ability to work effectively in large cross-functional teams, fostering collaboration and strong stakeholder relationships.
• Strong organisational, project, and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills, both written and verbal, with the ability to convey complex information clearly to diverse audiences.
• Highly analytical with strong attention to detail, able to apply a process-driven and risk-based approach to problem-solving.
• Adaptable, curious, and proactive mindset, comfortable working independently and driving change in complex systems and processes.

Why Qantas / Benefits

• We love to travel: Heavily discounted air travel within Australia and across the globe, for you and your family and friends, plus exclusive deals on accommodation and holidays.
• We have flexible leave options: 18 weeks paid parental leave (plus superannuation on paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• Access to thousands of rewards through partnerships across shopping, food, wine, insurance, health and wellbeing, leisure and entertainment; salary packaging options available.
• Wellbeing support: Mental health resources, wellbeing app, and tailored nutrition plan.

Qantas is an equal opportunity employer committed to diversity and inclusion. Aboriginal and Torres Strait Islander peoples and individuals from all backgrounds are encouraged to apply. If you have support or access requirements, please advise at the time of application. Your personal information will be kept confidential in compliance with privacy legislation.

Applications close Tuesday 9th September. Please note: applications will be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.