Product Owner - Tech Resilience & Emerging Risk (Hybrid)

Medibank; Melbourne; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

Medibank is seeking a Product Owner to lead technology resilience, recoverability and emerging risk initiatives. You’ll shape how Medibank prepares for and recovers from technology disruptions, working across technology, risk, cyber security and architecture teams to protect critical services while enabling innovation.

You’ll drive resilience standards, measure readiness, and embed resilience thinking into design, engineering and operations.

Qualifications

• Have experience working as a Product Owner, Senior Business Analyst or in a similar role where you've delivered outcomes across complex technology environments.
• Understand business continuity, disaster recovery or operational resilience principles and can apply them to real-world technology challenges.
• Can identify risks, analyse dependencies and translate complex information into practical recommendations and action plans.
• Build strong relationships and communicate confidently with both technical and non-technical stakeholders.
• Have experience working with enterprise technologies such as cloud platforms, infrastructure, networking, digital workplace technologies or service management environments.
• Enjoy balancing innovation, customer outcomes and risk considerations to support effective decision-making and long-term business resilience.

Responsibilities

• Owning and evolving the technology resilience and recoverability roadmap across Enterprise Technology Services.
• Defining resilience standards, measures and practices that support business continuity objectives and regulatory requirements.
• Driving improvements to recoverability across cloud platforms, workplace technologies, network services, software applications and supporting infrastructure.
• Embedding resilience and recoverability thinking into technology design, engineering and operational processes.
• Coordinating recovery testing activities and validating readiness across critical technology services.
• Assessing technology platforms and services to identify dependencies, weaknesses and opportunities for improvement.
• Developing meaningful reporting, insights and measures that help leaders understand resilience risks and readiness.
• Monitoring emerging technology, industry and external risk trends that could impact business operations.
• Partnering with architecture, cyber security, engineering and risk teams to ensure resilience considerations are included in technology decisions.
• Reviewing supplier resilience capabilities and providing independent advice on operational and recovery risks.

Job description

Medibank is seeking a Product Owner to lead technology resilience, recoverability and emerging risk initiatives. You’ll shape how Medibank prepares for and recovers from technology disruptions, working across technology, risk, cyber security and architecture teams to protect critical services while enabling innovation.

You’ll drive resilience standards, measure readiness, and embed resilience thinking into design, engineering and operations.