Product Manager, Payments

CO001 Cuscal Limited; Australia; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

Cuscal Limited is seeking a Product Manager, Payments to lead the roadmap and strategy across Direct Entry, BPAY, RTGS, and Chequing Services. You will shape product vision and ensure solutions deliver client value while supporting Cuscal’s growth.

You will collaborate with Product Owners, squads, and cross‑functional teams to translate client needs into prioritized enhancements, monitor performance, and drive profitable, scalable payment solutions.

Qualifications

• Three+ years of product management experience in financial services.

Responsibilities

• Own and manage the product roadmap, strategy, and backlog in line with priorities.

Skills

Product management

Electronic payments

Agile delivery

Strategic planning

Stakeholder management

Financial services

Business case development

Problem solving

Analytical thinking

Education

Commercial or business degree

Job description

Forward with Cuscal

Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen. At Cuscal, we’ve been at the forefront of payments innovation for 60 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries — and we’re not stopping now. That’s why we’re looking for a Product Manager, Payments to join our team and help shape the future of payments. Join us. Forward with Cuscal.

Your Opportunity

We’re looking for a Product Manager, Payments to join our Payments Domain. You’ll be responsible for planning and managing the product roadmap and strategy across services including Direct Entry, BPAY Payer, BPAY Biller, RTGS and Chequing Services. You’ll define the vision, positioning and objectives for your product portfolio while ensuring each solution delivers value for clients and supports Cuscal’s growth strategy. You’ll monitor product performance, market trends, financial outcomes and client needs to maintain competitiveness and identify opportunities for improvement.

You’ll also make an impact by:

• Owning and managing the product roadmap, strategy and backlog in line with business and client priorities
• Assessing market trends, competitor offerings and client needs to guide product positioning and feature development
• Partnering with Product Owners and squads to develop and launch products that support client needs and business growth
• Translating client and stakeholder challenges into clear product enhancements, requirements and priorities
• Monitoring product metrics, service levels, costs, pricing and profitability
• Developing commercially sustainable and scalable product solutions
• Collaborating with Client Partnerships, Business Development, Marketing and Operations to support client growth and revenue
• Managing product compliance with relevant regulations, legislation, policies and industry standards
• Building relationships with clients, vendors, schemes, industry bodies and internal stakeholders
• Representing Cuscal and its clients in relevant industry working groups and forums
• Maintaining product documentation, sales tools, training materials and technical information
• Supporting the annual budget process and identifying commercial efficiencies and cost‑saving opportunities

What you’ll bring

You’re an experienced product professional with a strong understanding of electronic payments and financial services. You can balance product strategy, commercial performance and client needs while working effectively across technical and business teams. You’re comfortable managing complex products from strategy through to implementation. You take a structured and analytical approach to solving problems and can influence stakeholders at different levels.

To succeed in this role, you’ll bring:

• At least three years of product management experience within financial services
• A thorough understanding of the electronic payments industry
• Experience managing product lifecycles and applying product development frameworks
• Experience working within Agile delivery environments
• Demonstrated experience delivering complex product implementations
• Experience developing business cases for new products or product enhancements
• An understanding of revenue drivers, product costs and profitability levers
• The ability to interpret accounting and financial information
• Experience preparing proposals for prospective clients
• Strong stakeholder management and influencing skills
• Excellent communication and presentation capabilities
• Strong analytical, problem-solving and organisational skills
• Tertiary qualifications in a commercial or business discipline or equivalent practical experience

You’ll stand out from the crowd if you have:

• Experience working in a fast-paced payments product environment
• Strong knowledge of payments, banking or enablement products
• An understanding of supplier and competitor offerings within the payments market
• Experience working with payment schemes, industry bodies or external vendors
• Experience working effectively in a hybrid environment

Join us and reimagine the future

If you’re excited to join a company that’s shaping the future of how Australia moves money, we’d love to hear from you.

Applications close

Applications close Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier‑free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.

Moving Payments Forward. Together. Cuscal is a payments and regulated data services provider in Australia. Since 1966, we have enabled Australian banks, mutuals, corporates and fintechs to better serve and connect with their customers through the implementation of innovative technology solutions. Our vision To transform the future of how money moves and how Australia does business. Our mission We partner with forward‑thinking businesses to deliver innovative and secure payment solutions that drive growth in the economy. Our purpose To enable competition and power progress, one transaction at a time.