Product Manager - Online & Merchant Payments

Hatch; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

Australian Payments Plus, based in Sydney, seeks a Product Manager for Merchants and Online payments. You’ll shape roadmaps, translate insights into prioritized features, and collaborate with Marketing, Commercial and Operations to drive adoption and performance across Australia’s payments ecosystem.

The role requires 3+ years in product management with a focus on card payments and e-commerce, plus the ability to build business cases and use data to guide decisions in a dynamic payments

Qualifications

• 3+ years of product management experience with a focus on card payments and e-commerce.
• You know how to use market research, user feedback, expert input and product performance data to shape product propositions and roadmaps.
• You have proven experience developing and managing eCommerce payment products or merchant propositions, ideally involving acquirers, payment service providers and merchants, with a strong understanding of how these participants interact across the online payments value chain.
• You bring strong customer and stakeholder management, with proven ability to influence and communicate with cross-functional stakeholders and across the value chain.
• You’re comfortable building business cases, assessing feasibility and using product performance data to guide decisions and continuous improvement.
• You bring knowledge of payments products, technology, and the financial industry, supported by relevant tertiary qualifications or equivalent industry experience.

Responsibilities

• Manage products across the product lifecycle from discovery, and design, through launch and optimisation.
• Assess opportunities and change options through feasibility analysis, business cases and cost, impact and risk considerations.
• Develop product definition and translate product strategy into an outcome-based roadmap eftpos merchant and online propositions.
• Collaborate with cross-functional teams to optimise product performance, ensuring products deliver customer outcomes and meet business targets.
• Gather and communicate customer, market, stakeholder and product performance insights on trends, needs and risks to shape product propositions, positioning, priorities and development.

Skills

Product management

Payments knowledge

Stakeholder management

Data-driven decisions

Education

Tertiary qualifications in relevant field

Tools

Analytics tools

Job description

Australian Payments Plus, based in Sydney, seeks a Product Manager for Merchants and Online payments. You’ll shape roadmaps, translate insights into prioritized features, and collaborate with Marketing, Commercial and Operations to drive adoption and performance across Australia’s payments ecosystem.

The role requires 3+ years in product management with a focus on card payments and e-commerce, plus the ability to build business cases and use data to guide decisions in a dynamic payments