Product Manager, Merchant & Online Payments

Australian Payments Plus Limited; Sydney; Hybrid; AUD 110,000 - 170,000; Full time

Job summary

Australian Payments Plus Limited in Sydney is seeking a Product Manager for Merchants and Online products within the AP+ Retail Payments team. You will manage and evolve online payment products end-to-end, turning market and user insights into clear priorities and value.

Collaborate with Product, Marketing, Commercial and Operations to shape roadmaps, define requirements and drive adoption. The role requires at least three years in product management with card payments and e-commerce experience.

Qualifications

• 3+ years of product management experience with a focus on card payments and e-commerce.
• Experience developing and managing ecommerce payment products or merchant propositions.
• Strong customer and stakeholder management with ability to influence cross-functional teams.
• Knowledge of payments products, technology and the financial services industry.

Responsibilities

• Manage products across the lifecycle from discovery through launch and optimisation.
• Assess opportunities via feasibility analysis, business cases, cost, impact and risk.
• Develop product definition and translate strategy into an outcome-based roadmap for eftpos merchant and online propositions.
• Collaborate with cross-functional teams to optimise product performance and customer outcomes.
• Gather and communicate customer, market and product performance insights to shape propositions and priorities.

Skills

Product management

Card payments

E-commerce

Stakeholder management

Education

Relevant tertiary qualifications

Job description

Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Purpose

As a Product Manager for Merchants and Online products within our AP+ Retail Payments team, you’ll manage and evolve retail products in online payment channels end-to-end, turning market, customer and usage insights into clear priorities and incremental value. You’ll work across Product, Marketing, Commercial and Operations to shape roadmaps, define requirements, validate opportunities and drive product adoption and performance across Australia’s domestic payments ecosystem.

Key Responsibilities the Role Owns:

• Manage products across the product lifecycle from discovery, and design, through launch and optimisation.

• Assess opportunities and change options through feasibility analysis, business cases and cost, impact and risk considerations.

• Develop product definition and translate product strategy into an outcome-based roadmap eftpos merchant and online propositions.

• Collaborate with cross-functional teams to optimise product performance, ensuring products deliver customer outcomes and meet business targets.

• Gather and communicate customer, market, stakeholder and product performance insights on trends, needs and risks to shape product propositions, positioning, priorities and development.

You’ll likely be a strong fit for this role if:

• You have 3+ years of product management experience with a focus on card payments and e-commerce.

• You know how to use market research, user feedback, expert input and product performance data to shape product propositions and roadmaps.
• You have proven experience developing and managing eCommerce payment products or merchant propositions, ideally involving acquirers, payment service providers and merchants, with a strong understanding of how these participants interact across the online payments value chain.

• You bring strong customer and stakeholder management, with proven ability to influence and communicate with cross-functional stakeholders and across the value chain.

• You’re comfortable building business cases, assessing feasibility and using product performance data to guide decisions and continuous improvement.

• You bring knowledge of payments products, technology, and the financial industry, supported by relevant tertiary qualifications or equivalent industry experience.

What happens next:

At AP+, we believe in the power of passion, pride and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re a Product Manager who enjoys solving complex problems, turning insight into action and building products that matter to millions of Australians, we’d love to hear from you.

If you’re ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion, so if you need advice or support with your application, we’re here to help. Please reach out to [e-mail]. We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.