Product Manager, Accessibility — Shaping Accessible Aviation

Qantas Airways

Sydney

Hybrid

AUD 140,000 - 180,000

Full time

2 days ago

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Job summary

Qantas Airways seeks a Product Manager, Accessibility to lead the accessibility roadmap across the Qantas Group from our Mascot Campus. You will own programs that improve accessibility outcomes for customers with disability and help implement the Aviation Disability Standards.

Working across Airports, Digital, Customer Experience, Contact Centres and Customer Operations, you’ll influence strategic decisions and embed inclusive design into broader transformation programs, while partnering with

Qualifications

5+ years' experience in product ownership or similar roles within complex organisations.
Experience in accessibility or disability-focused environments with strong understanding of outcomes.
Proven success delivering large-scale transformation initiatives across multiple stakeholder groups.
Strong stakeholder management and influencing skills to drive outcomes without direct authority.
Experience leading projects from strategy through governance to benefits realisation.
Excellent analytical, problem-solving and communication skills to translate insights into improvements.

Responsibilities

Own and deliver the accessibility roadmap across the Qantas Group.
Lead initiatives that improve accessibility outcomes and shape Aviation Disability Standards.
Collaborate across Airports, Digital, Customer Experience, Contact Centres and Operations.
Partner with customers, advocacy groups and government to shape priorities and promote practice.
Shape the future of accessible aviation and drive lasting change.