Procurement Systems & Process Specialist | Senior Associate

PwC; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Floating public holidays

Birthday leave

Ability to purchase additional leave

Parental leave policy (up to 26 weeks)

Job summary

PwC Australia is seeking a Procurement Systems & Process Specialist (Senior Associate) to cover 6 months parental leave in Sydney. You will drive procurement processes, manage tools like Scanmarket and ServiceNow, and lead process improvements across the function.

A strong fokus on stakeholder engagement and cross-functional collaboration is essential. You will partner with internal teams and offshore partners to ensure seamless procurement experiences, maintain SOPs, and support analytics and

Qualifications

• Experience in procurement operations, systems management and stakeholder engagement.
• Ability to maintain SOPs, contract checks and e-signature routing.
• Familiarity with CLM systems and contract management workflows.

Responsibilities

• Facilitate internal procurement processes and advise on best practices.
• Maintain and administer procurement tools and systems.
• Lead offshore team escalations and ensure SLAs.
• Coordinate supplier onboarding and contract information for audits.

Skills

Stakeholder engagement

Customer experience

Requirements gathering

Problem solving

Project delivery

Microsoft Office

Power BI

Scanmarket

ServiceNow

SharePoint

Tools

Scanmarket

ServiceNow

DocuSign

SharePoint

Microsoft Office Suite

Job description

Procurement Systems & Process Specialist | Senior Associate

This role is offered as a 6-month maximum-term parental leave cover.

There's real craft in keeping complex operations running smoothly - and it starts with people who understand the systems, processes, and stakeholders that hold it all together. As aProcurementSystems & Process Specialistat PwC, you'll bring your expertise in procurement operations, systems management, and stakeholder engagement to serve as the subject matter expert driving process improvements and operational excellence across the Procurement function, based in Sydney / Gadigal. You'll work closely with internal teams and offshore partners to streamline workflows, maintain critical tools like Scanmarket and ServiceNow, and ensure the procurement experience is seamless from end to end.

Why PwC?

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health giving you the chance to makeareal impact. Here, your growth is our priority.You'llwork with leading teams, explorenew technologies, and unlock your full potential.

Join a global community ofmore than370,000 peoplewhovalue bold ideas, collaboration, and lastingchange. Together,we'rebuilding trust and shaping the future.

Whatyou'lldo:

Procurement Processes

• Facilitate the sourcing process for internal stakeholders, ensuring activities are efficient, effective, and policy compliant.
• Advise stakeholders and end-users on procurement processes and best practice.
• Identify and lead process improvements, supported by clear change management communications.
• Maintain and administer SOPs, including contract compliance checks, e-signature routing, and contract uploads in Scanmarket.
• Ensure new suppliers are properly onboarded and have completed required questionnaires.
• Coordinate contract information for internal audit assessments against PwC's network standards.
• Manage procurement queries submitted through ServiceNow.

Systems Management

• Oversee the maintenance of procurement tools and systems in line with firm and network standards.
• Act as the subject matter expert for Scanmarket, ServiceNow, DocuSign, SharePoint, and Microsoft Office Suite.
• Design and deliver system training to ensure stakeholder consistency and capability.
• Manage licensed user access and conduct regular reviews.
• Resolve system outages promptly and conduct risk and data classification assessments.
• Support analytics and reporting through meaningful data collection.

Policy & Compliance

• Support the development of procurement policies and identify gaps across related business policies.
• Maintain a monthly policy compliance reporting framework.
  

Offshore Team Leadership

• Act as the first escalation point for the offshore Procurement Contracts processing team.
• Conduct audits to ensure SLAs are maintained and manage escalated compliance issues.
• Lead the review and re-engineering of non-strategic onshore tasks, keeping SOPs and training resources current.
• Generate and distribute contract expiry reports from the contract management system.

Whatwe'relooking for:

Core skills

• Excellent stakeholder engagement skills, with the ability to collaborate and communicate effectively across diverse groups.
• A strong understanding of customer experience and customer-centricity principles.
• Strong requirements gathering, validation, and documentation skills.
• Exceptional problem-solving skills with the ability to creatively work through complex issues.
• A results-focused attitude with the ability to meet project deliverables and timelines.
• Advanced experience with Microsoft Office (Excel, PowerPoint, Word).
• Experience with Power BI outputs.
• Familiarity with Contract Lifecycle Management systems such as Scanmarket.
• Familiarity with risk monitoring and reporting systems such as Refinitiv.
• Experience with ticketing systems such as ServiceNow.
• Experience with document repositories such as SharePoint.

Don't meet every requirement? We encourage you to apply. We value all forms of experience that may be transferrable and relevant.

What you'll gain:

• The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise.
• Work within an inclusive environment committed to Inclusion and Diversity and First Nations Prosperity, ensuring diverse perspectives are at the forefront of our work.
• Flexibility means trusting you to choose when, where, and how you work balancing what’s best for you, your team, and your clients to grow and thrive together.
• Clear paths for career progression supported by continuous learning and leadership development.
• Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks.
• A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.

We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.

Ready to grow here and go further? Join PwC Australia as a ProcurementSystems & Process Specialistand make an impact that goes beyond the expected.

We're committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic and to maintaining a safe, respectful workplace for everyone.We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.

No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications directly from individuals.