Process Optimisation Specialist

Anglicare; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging benefits

Professional development

Employee discounts

Employee Assistance Program (EAP)

Fitness Passport

Job summary

Anglicare Sydney is seeking a Process Optimisation Specialist in the Finance team for a 6-month max-term contract to modernise financial operations, identify efficiencies and drive improvements. You will work with the Financial Controller to map end-to-end processes from source transactions to balance sheet, reporting and audit evidence.

The role requires a Bachelor degree in Finance/Accounting/Business, working towards CPA or equivalent, and proven experience in aged care billing and finance

Qualifications

• Bachelor's degree in Finance, Accounting, or Business.
• Currently completing CPA or an equivalent professional qualification.
• Strong experience in aged care billing, revenue management and finance operations.
• Previous experience delivering finance process improvement or transformation initiatives.
• Strong analytical skills and the ability to identify opportunities for operational efficiency.

Responsibilities

• Analyse and optimise finance processes to improve efficiency, accuracy and performance.
• Identify and implement automation opportunities across financial workflows and reporting processes.
• Support finance transformation projects, system enhancements and process improvement initiatives.
• Identify opportunities to standardise, automate or eliminate manual activities using Power Query, Power BI, workflow automation, reconciliation software and AI-enabled tools.
• Develop and document best‑practice financial processes, controls and operating procedures.
• Partner with stakeholders to support change management, training and adoption of new ways of working.

Skills

Analytical skills

Problem solving

Operational efficiency

Education

Bachelor's degree in Finance/Accounting/Business

CPA or equivalent (in progress)

Tools

Power Query

Power BI

Workflow automation

Reconciliation software

AI-enabled finance tools

Job description

Transform lives, every single day Do you want a career that means more? At Anglicare Sydney, we have been serving people, enriching lives and strengthening communities for more than 170 years. As one of Australia's largest Christian organisations, we support thousands of older people, families, children and individuals through aged care, community services, housing and community services programs. We have an exciting 6-month max-term opportunity within our Finance team. As our Process Optimisation Specialist, you'll play a key role in modernising financial operations, identifying efficiencies and driving sustainable improvements across the Finance function. This role offers the opportunity to influence broader finance transformation initiatives over time.

Your opportunity

You will work alongside the Financial Controller to understand what our finance processes are intended to achieve, why they are performed, and whether there is a simpler, stronger and more sustainable way to deliver the outcome. You will follow the processes from beginning to end, from source transaction and journal entry through to balance sheet reconciliation, financial reporting and audit evidence. It combines hands‑on delivery with process redesign, root‑cause analysis and practical implementation. With integrity and resilience, you will:

• Analyse and optimise finance processes to improve efficiency, accuracy and performance
• Identify and implement automation opportunities across financial workflows and reporting processes
• Support finance transformation projects, system enhancements and process improvement initiatives
• Identify opportunities to standardise, automate or eliminate manual activities using existing systems, Excel, Power Query, workflow tools, reconciliation technology and AI-enabled tools
• Develop and document best‑practice financial processes, controls and operating procedures
• Partner with stakeholders to support change management, training and adoption of new ways of working

What you’ll bring

You are a finance professional who enjoys solving problems, driving improvement and making processes work better. You combine strong financial knowledge with a curious mindset and thrive when collaborating across teams to deliver change.

What's required:

• Bachelor's degree in Finance, Accounting, Business or a related discipline
• Currently completing CPA or an equivalent professional qualification
• Strong experience in aged care billing, revenue management and finance operations
• Previous experience delivering finance process improvement or transformation initiatives
• Strong analytical skills and the ability to identify opportunities for operational efficiency

What's preferred:

• Experience implementing process automation and digital improvement initiatives
• Strong stakeholder engagement and change management capability
• Ability to manage multiple priorities and projects simultaneously
• Power Query, Power BI, workflow automation, reconciliation software or AI-enabled finance tools
• Experience supporting change, facilitation, training or process documentation

Why Anglicare?

For 170 years Anglicare has been serving those in need - providing care to older people and services to the vulnerable. With our recent acquisition of Infinite Care and Autumn Aged Care, today we employ 9,500 staff and are blessed to serve alongside 1,500 volunteers. We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you’ll get the stability and opportunities that come with a strong, well‑established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career. Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian‑based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Benefits

• Flexible work options to support work‑life balance
• Pay less tax on your income and increase your take‑home pay. With salary packaging, up to $15,900 of your income is tax free
• Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging
• Ongoing professional development and leadership training to advance your career
• Exclusive discounts to over 400 retailers
• Employee Assistance Program (EAP) and Fitness Passport with discounts to over 800 gyms for you and your family

Employee Assistance Program

At Anglicare, we care about your mental wellbeing, both at work and at home. Our confidential Employee Assistance Program provides free counselling as you need it.

Employee Referral Program

Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service.

Formal Recognition

The Performance Review process supports your professional goals through ongoing conversations and feedback from your manager. Your Annual Review Conversation provides an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.

Application Close Date: October 11, 2026

Are you ready for a career that means more? We bring the strength, the support and the strategy to make it happen. At Anglicare, we’re building a future where every voice counts. We celebrate diversity, champion equity, and foster a culture of belonging - because your unique perspective helps shape stronger communities. Joining our team means becoming part of a values‑led community, committed to transforming lives across aged care, housing, mental health, disability and family services. Here, you'll find the stability and support to build a meaningful career while making a positive impact in the lives of our society’s most vulnerable people. Because your passion for helping others deserves a home where it can truly flourish. Anglicare is where you can do the best work of your life.

Staff Rewards

Enjoy access to our staff rewards portal, with exclusive discounts to over 400 retailers, free wellbeing resources and more.