Principal Service Planner

Transport for NSW; Sydney; Hybrid; AUD 163,000 - 183,000; Full time

Job summary

Transport for NSW is seeking a Principal Service Planner for a fixed-term role in Milsons Point, NSW. You will contribute to integrated public transport service and network planning, leading projects from analysis to delivery and engaging with operators, local government and communities to balance needs.

The role emphasizes analytical thinking, strategic planning and strong stakeholder communication, with a hybrid work arrangement and a focus on community impact across NSW.

Qualifications

• Analytical and strategic thinker with experience in public transport service planning, network planning, timetable development or related transport planning discipline.
• Strong ability to lead projects and proposals from concept to delivery and to influence stakeholders.

Responsibilities

• Work as part of the Service Planning team delivering integrated public transport service and network planning to improve access across NSW.
• Lead service planning projects and proposals for Regional and Outer Metropolitan NSW, from analysis and options development through to business cases and delivery.
• Engage with operators, local government, other agencies and communities to balance needs and build support for service changes.
• Draw on research, data and strategic analysis to develop bus service plans and practical network solutions that improve customer outcomes and support future growth.
• Fixed-term opportunity until 8 November 2027 with flexible hybrid working, planning workshops, training and team activities.
• You’ll lead projects and proposals from concept to delivery and build strong relationships with stakeholders at all levels, communicating to turn data into practical outcomes.

Job description

Principal Service Planner - (Temporary Opportunity Until 08/11/2027)

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Milsons Point, NSW, AU, 2061

Job reference number: 112489

Employment type: Permanent Full-Time

Salary range: $163145.0-$182721.0

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

You have the opportunity to gain a wealth of expertise and a diverse range of skills, providing insight and knowledge without losing sight of your work-life balance or wellbeing.

In this role, you’ll:

• Work as part of the Service Planning - Outer Metropolitan & Regional team delivering integrated public transport service and network planning that improves access and the way people move across NSW.
• Lead service planning projects and proposals for Regional and Outer Metropolitan NSW, from analysis and options development through to business cases and delivery.
• Engage with operators, local government, other agencies and communities to balance competing needs and build support for service changes.
• Draw on research, data and strategic analysis to develop bus service plans and practical network solutions that improve customer outcomes and support future growth. Contribute to investment priorities and broader transport and land-use planning.
• This is a fixed-term opportunity until 8 November 2027, with flexible hybrid working and regular planning workshops, training and team activities that bring the team together online and in person.
• You’re an analytical and strategic thinker with experience in public transport service planning, network planning, timetable development or a related transport planning discipline.
• You can lead projects and proposals from concept to delivery, and you build strong relationships with stakeholders at all levels. You're a confident communicator who can influence and negotiate to turn complex data into practical, customer-focused outcomes.
• Most importantly, you enjoy working with others, sharing ideas and finding practical solutions that make a real difference to communities across NSW.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers .

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.