Preloved Stylist and Client Advisor

MUSE, Relove; Sydney; On-site; AUD 48,000 - 70,000; Full time

Job summary

MUSE, Relove in Neutral Bay is seeking a proactive operations assistant with a passion for fashion. You’ll run day-to-day store operations, manage admin, stock prep, and client communications, ensuring the boutique runs smoothly.

In this client-facing role you’ll onboard seller clients, price items, promote our Rent-a-Rack model to walk-ins, and maintain relationships. Your initiative will keep the space vibrant and profitable.

Qualifications

• Onboard seller clients and price items.
• Promote Rent-a-Rack to walk-ins and enquiries.
• Maintain daily admin, bookings and sales records.

Responsibilities

• Client management & rack rental sales to keep bookings vibrant and profitable.
• Stock and operations management including intake, QC and prep.
• Provide warm, knowledgeable service on the shop floor and styling advice.

Skills

Client management

Stock control

Retail operations

Organisational skills

Customer service

Job description

If you love fashion, thrive on being organised, and get a genuine kick out of running a well-oiled operation, this might be the role for you.

About Us

MUSE, Relove is a Rent-a-Rack boutique for preloved fashion lovers and style curators in Neutral Bay. We provide a curated space where women rent rack space to sell their wardrobes, and shoppers find beautiful pieces to love again. Nominated as Business of the Year 2025 + 2026.

This isn’t just a styling role. It’s a client-facing, operationally driven position where relationships, systems and attention to detail are just as important as a great eye for fashion.

About You

You’re organised, proactive and warm. You understand that the behind-the-scenes work; the admin, the stock prep, the client communications, it is what makes this boutique shine. You’re confident managing daily operations independently, you don’t let things slip through the cracks, and you genuinely love helping people.

Why join us

• A role with real autonomy, you’ll own the day, not just fill it!
• Be part of a fast-growing, community-driven fashion movement.
• Develop skills across fashion, retail, client management and small business operations
• Work in a space where your initiative and ideas are genuinely valued.

Key Responsibilities

Client management & rack rental sales (the core of this role)

Confidently promote our Rent-a-Rack model to walk-ins and enquiries — converting interest into bookings is priority one. Onboard new seller clients, help them set up accounts and price their items, and manage their ongoing relationship with care and consistency. Keep rack bookings running efficiently so the store stays vibrant and profitable. Client admin is the pillar of our business — diligence and attention to detail are non-negotiable.

Stock & operations management

• Receive, assess and prep new items from consignors to our boutique standard. Maintain quality control — knowing what suits our floor and what doesn’t. Keep the store looking fresh, curated and seasonally on point. Stay across all admin: bookings, sales records, messages, client updates and daily tasks. If something needs doing, you get it done.

Customer service & styling

• Provide warm, knowledgeable service on the shop floor. Share styling advice, help customers find pieces they love, and educate new visitors on how our concept works. Build lasting relationships — many of our customers become our sellers, and vice versa. You’ll turn a first visit into a long-term connection.