Pre-Sales Engineer

RGIT Australia; City of Monash; Hybrid; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Birthday leave

Monthly team lunches

Tech product discounts

Paid parental leave

Flexible working arrangements

Learning & development opportunities

Competitive salaries

Diversity & inclusion committees

Engagement activities all year round

Supportive, community-driven culture

Job summary

ASI Solutions is a technology partner helping education, government, and commercial sectors with scalable ICT solutions. As a Presales Engineer, you’ll translate complex ICT concepts into practical guidance, shaping roadmaps and presenting right-sized solutions to customers.

You’ll collaborate with Sales and engineering teams, contribute to RFP responses, and mentor peers while staying aligned with our ISO-focused quality practices.

Qualifications

• Strong pre-sales or architecture strategy experience across a broad range of technologies (identity management, security, infrastructure, storage, cloud, Windows, M365, MDM and networking)
• Solid expertise across M365, Azure, Windows desktop and server environments, networking, storage, and data protection/backup
• Sound understanding of cyber security frameworks such as ASD Essential Eight and NIST
• Familiarity with IT service management frameworks such as ITIL
• Excellent verbal and written communication skills
• One or more relevant vendor certifications
• Experience in ICT governance and/or operations

Responsibilities

• Partner with the Sales team to provide technical expertise and guidance throughout the sales process
• Draw on ICT knowledge to shape strategic advice and technology roadmaps for customers
• Clearly articulate ASI's solutions and services, and own proposed solutions
• Contribute to RFP/RFT responses and escalations with confidence
• Collaborate with Account Executive to present solutions to customers
• Work with engineering and vendors to construct right-fit solutions
• Suggest new ideas for solutions or services to market
• Support deal-closing activities with speaking engagements and demos
• Mentor colleagues and contribute to a values-led team culture
• Maintain alignment with Quality Management System and ISO practices

Skills

Pre-sales experience

Architecture strategy

Strong communication

Time management

Learning mindset

Vendor certifications

ICT governance/operations

Tools

M365

Azure

Windows desktop

Windows server

Networking

Storage

Data protection/backup

Cyber security frameworks (ASD Essential Eight, NIST)

ITIL

Job description

ASI Solutions is an Australian-owned technology partner focused on making lives easier through agile, reliable technology at scale. For nearly 40 years, ASI has supported education, government, and commercial organisations as technology environments have grown more complex and more critical to performance. Our approach is practical and outcomes-led. We take the time to understand what matters to each organisation before designing and delivering right-sized, de-risked solutions across managed services, cloud, security, data and AI, and digital skills. With national capability and local delivery teams, ASI helps customers move forward with clarity and confidence.

About the Role

As a Presales Engineer, you'll be the technical voice our customers trust throughout the sales journey - translating complex ICT concepts into clear, practical advice and building confidence in the solutions we propose. You'll work closely with our Sales team and engineering colleagues, bringing deep technical knowledge together with genuine curiosity about what each customer actually needs. This is a role for someone who enjoys building relationships as much as solving technical problems, and who takes real pride in getting the solution right - that's how we Own the Outcome.

What You'll Be Doing

• Partnering with the Sales team to provide technical expertise and guidance throughout the sales process
• Drawing on your ICT knowledge to shape strategic advice and technology roadmaps for customers
• Clearly articulating ASI's suite of solutions and services, and taking ownership of proposed solutions
• Contributing to RFP/RFT responses and escalations with confidence and clarity
• Working alongside the Account Executive to present solutions directly to customers
• Collaborating with ASI's engineering team and technology vendors to construct the right-fit solution
• Bringing forward new and creative ideas for solutions or services we could take to market
• Supporting deal-closing activities such as speaking engagements and solution demonstrations
• Mentoring and supporting colleagues, and contributing to a strong, values-led team culture
• Maintaining alignment with ASI's Quality Management System and ISO 9001/27001 practices

A Bit About You

You're a natural communicator who's just as comfortable presenting to a room of stakeholders as you are deep in technical detail. You bring strong relationship-building instincts, a collaborative mindset, and the kind of curiosity that means you're always learning about new technologies and industry trends. You know how to prioritise competing demands without losing sight of the customer, and you genuinely enjoy being part of a team that supports each other to Win Together.

• Strong pre-sales or architecture strategy experience across a broad range of technologies (identity management, security, infrastructure, storage, cloud, Windows, M365, MDM and networking)
• Solid expertise across M365, Azure, Windows desktop and server environments, networking, storage, and data protection/backup
• Sound understanding of cyber security frameworks such as ASD Essential Eight and NIST
• Familiarity with IT service management frameworks such as ITIL
• Comfortable working independently or as part of a team
• Excellent verbal and written communication skills
• Strong time management skills and the ability to prioritise effectively
• A genuine willingness and enthusiasm to keep learning about new trends, technologies and frameworks
• One or more relevant vendor certifications
• Experience in ICT governance and/or operations

Why work with us?

Birthday Leave – Celebrate your special day with a paid day off.

Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.

Tech Product Discounts – Access exclusive savings on a wide range of technology products.

Paid Parental Leave – Support for growing families with dedicated leave options.

Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.

Learning & Development Opportunities – Grow your skills through training, certifications, and career progression pathways.

Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.

Diversity & Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.

Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team-building activities that strengthen our community.

Supportive, Community-Driven Culture – We're not just a team — we're a connected, people-focused community making a meaningful impact.

Company Overview

ASI Solutions is an Australian technology partner with a clear purpose: making lives easier through agile, reliable technology at scale. We help organisations cut through complexity, make confident technology decisions, and implement right-sized solutions that deliver real outcomes today and into the future.