Billing Administrator

RGIT Australia; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Birthday Leave

Monthly Team Lunches

Tech Product Discounts

Paid Parental Leave

Flexible Working Arrangements

Learning & Development Opportunities

Competitive Salaries

Diversity & Inclusion Committees

Engagement Activities All Year Round

Supportive, Community-Driven Culture

Job summary

ASI Solutions is seeking a Billing Administrator to join our Finance team in a permanent, full-time role based in Sydney or Melbourne. You will manage the monthly billing cycle, verify time entries, set up new customers in PSA/ERP, and support reporting and reconciliations within a collaborative IT services environment.

You'll work across Finance and Services teams in a hybrid setup, leveraging NetSuite/Autotask and strong attention to detail to ensure accurate, timely billing and contracts

Qualifications

• Strong bookkeeping and admin skills, ideally gained in a client billing environment.
• Experience with ERP and PSA software (NetSuite/Autotask highly regarded).
• Strong written and verbal communication skills.
• A customer-service mindset and the ability to work under pressure to meet deadlines.
• Self-motivated, proactive approach to daily tasks with good time management.
• Experience in an IT or technology services business.
• Exposure to contract review/interpretation for billing purposes.
• Experience with reporting and account reconciliations.
• Comfort collaborating with technical/services-delivery teams.

Responsibilities

• Reviewing technician time entries in our PSA system to confirm they meet billing criteria.
• Completing the monthly billing cycle and ensuring accuracy in the ERP system.
• Setting up new customers in PSA/ERP systems with correct contract details for billing.
• Supporting ad hoc admin tasks, including reporting and reconciliations.

Skills

Bookkeeping

Administration

ERP experience

PSA software

Communication skills

Customer service mindset

Work under pressure

Time management

Collaboration with IT/services teams

Contract review for billing

Reporting & reconciliations

Tools

NetSuite

Autotask

Job description

ASI Solutions is an Australian-owned technology partner focused on making lives easier through agile, reliable technology at scale. For over 40 years, ASI has supported education, government, and commercial organisations as technology environments have grown more complex and more critical to performance. Our approach is practical and outcomes led. We take the time to understand what matters to each organisation before designing and delivering right-sized, de-risked solutions across managed services, cloud, security, data and AI, and digital skills. With national capability and local delivery teams, ASI helps customers move forward with clarity and confidence.

What you'll be working on

We have a permanent, full-time opportunity within our Finance team for a Billing Administrator, based in either our Sydney or Melbourne office, reporting to the Services Administration Team Leader. This is a billing and finance function - you'll work closely with our services teams, but the role sits firmly within Finance.

Your day-to-day will include:

• Reviewing technician time entries in our Professional Services Automation (PSA) system to confirm they meet internal billing criteria
• Completing the monthly billing cycle for all work delivered, ensuring it's captured accurately in our ERP system
• Setting up new customers in our PSA/ERP systems, making sure signed contract details are correctly captured for billing
• Supporting ad hoc admin tasks, including reporting and reconciliations

A bit about you

You bring a methodical, detail-focused approach to billing and administration, paired with the interpersonal skills to work confidently across Finance and Services teams. You stay calm under pressure, communicate clearly, and take pride in getting the details right the first time.

• Strong bookkeeping and admin skills, ideally gained in a client billing environment
• Experience with ERP and Professional Services Automation software (NetSuite/Autotask highly regarded)
• Strong written and verbal communication skills
• A customer-service mindset
• Flexibility and the ability to work under pressure to meet deadlines
• A self-motivated, proactive approach to daily tasks
• Strong time management and prioritisation skills
• Experience working in an IT or technology services business
• Exposure to contract review or interpretation for billing purposes
• Experience with reporting and account reconciliations
• Comfort collaborating with technical or services-delivery teams

Work environment

This is a hybrid role - you'll be based in either our Sydney or Melbourne office, combined with work from home as agreed with your manager.

Why work with us?

• Birthday Leave – Celebrate your special day with a paid day off.
• Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.
• Tech Product Discounts – Access exclusive savings on a wide range of technology products.
• Paid Parental Leave – Support for growing families with dedicated leave options.
• Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.
• Learning & Development Opportunities – Grow your skills through training, certifications, and career progression pathways.
• Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.
• Diversity & Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.
• Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team-building activities that strengthen our community.
• Supportive, Community-Driven Culture – We're not just a team — we're a connected, people-focused community making a meaningful impact.

Company Overview

ASI Solutions is an Australian technology partner with a clear purpose: making lives easier through agile, reliable technology at scale. We help organisations cut through complexity, make confident technology decisions, and implement right-sized solutions that deliver real outcomes today and into the future.