Pre and Post Worker | Intake, Assessment & Recovery Support

Lives Lived Well; Orange City Council; On-site; AUD 101,000 - 105,000; Full time

Benefits offered by this job

Salary packaging

Wellbeing leave

Work-life balance

Professional development

Fitness Passport

EAP access

Job summary

Lives Lived Well is seeking a Pre and Post Worker to support people before treatment and after discharge across Wyla Residential Withdrawal and Elouera Residential Recovery Service in Orange, NSW. The role offers Monday to Friday business hours with no shift work and a salary range of $100,785–$105,346 plus super, salary packaging and wellbeing leave.

You’ll work across two services to help clients access treatment, prepare for recovery, strengthen support networks and transition back into the

Qualifications

• Experience in client support, counselling, case management or care coordination.
• Strong assessment, screening and risk management skills.
• Knowledge of person-centred, recovery-oriented and trauma-informed practice.
• Experience using evidence-based approaches to support behaviour change.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Ability to manage competing priorities and work autonomously.
• Resilience, emotional intelligence and a calm, non-judgemental approach.
• Confidence working collaboratively within multidisciplinary teams.
• Tertiary qualifications in Social Work, Counselling, Psychology, Behavioural Science, Human Services or a related discipline.
• Current Australian Driver Licence.
• Ability to obtain a National Police Check.

Responsibilities

• Conduct client assessments, intake screening and risk assessments.
• Support referrals, admissions and preparation for residential treatment.
• Deliver individual interventions and recovery-focused support.
• Facilitate psychoeducational and therapeutic group programs.
• Develop recovery, transition and relapse prevention plans with clients.
• Coordinate referrals and access to community supports and services.
• Provide post-treatment support to strengthen recovery outcomes.
• Build and maintain relationships with referral partners and stakeholders.
• Maintain accurate client records, documentation and case notes.
• Work collaboratively with residential and multidisciplinary teams to support positive client outcomes.

Skills

Client support counselling

Case management

Risk assessment

Assessment skills

Communication skills

Organisational skills

Multidisciplinary teamwork

Resilience and empathy

Education

Tertiary qualifications in Social Work / Counselling / Psychology

Tools

National Police Check

Job description

Pre and Post Worker | Intake, Assessment & Recovery Support

Monday to Friday | Business Hours | No Shift Work

$100,785 - $105,346 + Super + Salary Packaging + 5 Wellbeing Leave Days

Counselling | Case Management | Recovery Support | Residential AOD Services

Recovery Doesn't Start When Treatment Begins. And It Doesn't End When Treatment Finishes.

Some of the most important moments in a person's recovery journey happen before they enter treatment and after they return to the community.

As a Pre and Post Worker with Lives Lived Well, you'll play a critical role in helping people access treatment, prepare for recovery, strengthen support networks and build the foundations for lasting change.

Working across Wyla Residential Withdrawal and Rehabilitation Service and Elouera Residential Recovery Service, you'll support people at two of the most important stages of their recovery journey, helping them navigate the path into treatment and successfully transition back into the community.

If you're passionate about helping people create meaningful change in their lives and enjoy building strong therapeutic relationships, we'd love to hear from you.

Why You'll Love This Role

• Monday to Friday business hours


• Salary packaging benefits to increase your take-home pay


• Five additional paid wellbeing leave days each year


• Combine counselling, case management and recovery support


• Support people before, during and after treatment


• Ongoing professional development, supervision and learning opportunities


• Fitness Passport access


• Meaningful work that creates lasting change for individuals, families and communities

Why This Role Is Different

Many AOD and mental health roles focus on one stage of a client's journey.

This role allows you to support people before treatment begins and continue supporting them as they transition back into the community.

You'll help assess treatment readiness, coordinate admissions, strengthen engagement, support recovery planning and reduce barriers that can prevent lasting recovery success.

This is an opportunity to build meaningful relationships and support people through some of the most significant milestones in their recovery journey.

Live and Work in Orange

Located in the Central West of New South Wales, Orange offers an enviable lifestyle, strong sense of community and excellent work-life balance.

Known for its great food, outdoor lifestyle, excellent schools and affordable living, Orange provides the benefits of a regional community without sacrificing access to quality services and amenities.

About Our Services

Wyla Residential Withdrawal and Rehabilitation Service

Wyla provides live-in withdrawal and rehabilitation support for adults experiencing alcohol and other drug challenges. Located on the Bloomfield Hospital Campus just outside Orange, Wyla helps people establish a strong foundation for recovery and prepares them for life beyond residential treatment.

Elouera Residential Recovery Service

Elouera supports women experiencing alcohol and other drug challenges through residential treatment and rehabilitation. The service provides a safe and supportive environment where women can engage in recovery while remaining connected with their children under 12 years of age.

Working across both services, you'll be part of a multidisciplinary team committed to achieving meaningful recovery outcomes for individuals and families.

You’ll Thrive Here If You

• Believe recovery is possible.


• Enjoy helping people navigate complex life challenges.


• Build rapport quickly and develop genuine therapeutic relationships.


• Like balancing counselling, case management and care coordination.


• Value person-centred, recovery-oriented and trauma-informed practice.


• Enjoy working collaboratively with clients, families and community partners.


• Want meaningful work where you can see the impact of your efforts.

What You’ll Be Doing

• Conduct client assessments, intake screening and risk assessments.


• Support referrals, admissions and preparation for residential treatment.


• Deliver individual interventions and recovery-focused support.


• Facilitate psychoeducational and therapeutic group programs.


• Develop recovery, transition and relapse prevention plans with clients.


• Coordinate referrals and access to community supports and services.


• Provide post-treatment support to strengthen recovery outcomes.


• Build and maintain relationships with referral partners and stakeholders.


• Maintain accurate client records, documentation and case notes.


• Work collaboratively with residential and multidisciplinary teams to support positive client outcomes.

About You

You may come from alcohol and other drug services, mental health, community services, housing, justice, disability or another human services background.

Experience in Alcohol and Other Drug (AOD) services is highly desirable. However, we are equally interested in professionals from related human services backgrounds who are passionate about supporting people to create meaningful and lasting change.

To be successful in this role, you'll bring:

• Experience in client support, counselling, case management or care coordination.


• Strong assessment, screening and risk management skills.


• Knowledge of person-centred, recovery-oriented and trauma-informed practice.


• Experience using evidence-based approaches to support behaviour change.


• Excellent written and verbal communication skills.


• Strong organisational skills and attention to detail.


• The ability to manage competing priorities and work autonomously.


• Resilience, emotional intelligence and a calm, non-judgemental approach.


• Confidence working collaboratively within multidisciplinary teams.


• Tertiary qualifications in Social Work, Counselling, Psychology, Behavioural Science, Human Services or a related discipline.


• Current Australian Driver Licence.


• Ability to obtain a National Police Check.

Highly Regarded

• Experience in Alcohol and Other Drug (AOD) treatment services.


• Experience working within residential treatment or rehabilitation settings.


• Experience facilitating psychoeducational or therapeutic group programs.


• Additional qualifications in Alcohol and Other Drugs.


• Knowledge of relapse prevention and recovery planning.

Why Join Lives Lived Well?

At Lives Lived Well, you'll join a supportive, values-driven organisation committed to helping people live healthier, happier lives.

You’ll have access to:

• Salary packaging benefits to increase your take-home pay


• Five additional paid wellbeing leave days each year.


• Monday to Friday roster supporting work-life balance.


• Ongoing professional development, supervision and learning opportunities.


• Access to Fitness Passport with discounted access to gyms and fitness facilities.


• Employee Assistance Program (EAP) for you and your family.


• Meaningful work supporting people at critical stages of their recovery journey.


• A supportive team committed to improving lives and communities.

Please note: Applications submitted without a cover letter will not be considered and will not progress through the recruitment process.

Applications will be reviewed as they are received and may close early if a suitable candidate is identified.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community, including First Nations Peoples.