Practitioner - The Orange Door

Anglicare Victoria; Sydney; On-site; AUD 95,000 - 116,000; Full time

Benefits offered by this job

Well Worth It wellbeing program

Fitness Passport

EIP and EAP and discounted health保险

Rainbow Tick Accreditation

DCA Inclusive Employer recognition

Dedicated Learning and Development

Job summary

Anglicare Victoria is seeking a Practitioner for The Orange Door, delivering intake, assessment and brief intervention primarily via phone. You will conduct risk and needs assessments, develop safety plans, and engage vulnerable families.

You will work within an integrated model, collaborating with child wellbeing and family violence teams, and uphold trauma-informed, culturally responsive practice. Based in Croydon, with 9am–5pm hours.

Qualifications

• Bachelor’s Degrees, Graduate Certificates, and Master’s Degrees are required to work at The Orange Door.
• If you hold a Diploma, you will need to complete further study within the next 10 years.

Responsibilities

• Handling intake, assessment and brief intervention primarily via phone.
• Conduct risk and needs assessments and develop safety plans.
• Engage with vulnerable children, young people and families.
• Collaborate with multidisciplinary teams to coordinate responses.
• Navigate legislative and policy frameworks to inform planning.

Skills

Child protection experience

Risk assessment

Trauma-informed practice

Culturally responsive practice

Engaging vulnerable clients

Team collaboration

Education

Bachelor’s degree

Graduate certificates

Master’s degree

Diploma (requires further study within 10 years)

Job description

• Full time | Permanent | 9am–5pm | Croydon
• We value experience in child protection or family services
• Predictable hours. Structured support. Meaningful work

About Us

At Anglicare Victoria, we work alongside children, young people and families to help build safer, stronger futures. Our work is guided by three pillars Prevent, Protect, Empower and grounded in compassion, courage and commitment.

The Orange Door is central to this work, bringing together specialist family violence and child and family services into one integrated entry point for support.

About the Role

As a Practitioner within The Orange Door, you will work in an Intake, Assessment and Brief Intervention capacity as part of an integrated team.

This is primarily a phone-based role, where your practice skills are applied through conversation, risk assessment and planning.

One call may involve supporting a victim survivor of family violence.
The next may focus on the safety and wellbeing of a child experiencing abuse, neglect or instability.

The work is diverse, complex and often time critical. It requires emotional agility, sound judgement and the ability to assess risk while remaining calm and compassionate.

You will work collaboratively within the integrated model, contributing to shared risk assessment, case planning and coordinated responses across child wellbeing and family violence streams.

Make your mark:

• You could bring your experience in child protection, child and family services, or family violence.
• Have confidence navigating legislative and policy frameworks to inform risk assessment and planning.
• With a strong understanding of the social context of child abuse and neglect.
• You will be conducting risk and needs assessments and developing safety plans.
• Ability to actively engage vulnerable children, young people and families.
• Your commitment to trauma-informed and culturally responsive practice.
• A commitment to working with victim survivors and adults using family violence.
• With collaborative practice skills within multidisciplinary environments.

Make it work:

• A salary starting at around $105,557 plus super plus salary packaging (Level 5 SCHADS)
• Negotiable dependent upon your years of experience or current SCHCADS level.
• Position will be based at Croydon.
• 9am–5pm hours offering predictability in a complex sector.
• You will be supported by Practice Leaders, Team Leaders and Senior Practitioners. Risk is shared. Practice is reflective. You are not working in isolation.
• We take staff wellbeing seriously, offering: Well Worth It! wellbeing program. Fitness Passport. EIP and EAP and discounted health insurance.
• Dedicated Learning and Development support at The Orange Door, through Family Safety Victoria and by Anglicare Victoria.
• A workplace with Rainbow Tick Accreditation and DCA Inclusive Employer recognition.

“I feel really supported probably the most supported I’ve ever felt in a workplace. This job can be difficult, so if you’re supported, that’s half the battle.”

Mandatory Minimum Qualifications

Bachelor’s Degrees, Graduate Certificates, and Master’s Degrees are required to work at The Orange Door. If you hold a Diploma, then you will need to complete further study and complete a higher level of education within the next 10 years.

The list of qualifications accepted is extensive. Please call or email if you are unsure whether your qualification meets the MMQ.

Make a move:

You can download the full position description here:Practitioner - The Orange Door PD TOD E AW5 052023 V1.1 (11).pdf

To discuss the role in more detail or ask questions please reach out to Angela Morris via email at *************@anglicarevic.org.au

The closing date for applications is Sunday 8th November however we will review applications as they come in so please do not delay your application.

Please Note: It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.

Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this. Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.