Practice Manager - Greencross Vets O'Connor

Greencross Vets; Perth; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Leadership development

Career progression opportunities

Staff discounts on veterinary services

Petbarn discounts

Fitness Passport access

Employee Assistance Program (EAP)

Mental health and wellbeing support

Work-life balance

Job summary

Greencross Vets in O'Connor, WA, is seeking a passionate Practice Manager who can blend hands-on veterinary care with people leadership. This hybrid role supports both clinical teams and day-to-day operations, including rostering, stock control and KPI monitoring.

The successful candidate will supervise nurses and reception, drive culture, and collaborate with regional leadership to deliver outstanding patient care.

Qualifications

• Certificate IV in Veterinary Nursing is required.
• Eligible for WA Veterinary Nurse Registration.
• Minimum 3 years veterinary nursing experience.
• Experience as Practice Manager or proven leadership in a clinic.
• Coaching, mentoring and developing others.

Responsibilities

• Lead, mentor, and develop nursing and reception teams.
• Create and maintain a positive, engaging, accountable team culture.
• Manage rostering, stock, administration and clinic operations.
• Monitor business performance and support KPI achievement.
• Collaborate with Vet Director and regional leadership.
• Drive local marketing and community engagement initiatives.
• Deliver exceptional service to clients and patients.
• Support workflow management and operational efficiency.
• Anaesthetic monitoring and hospital/treatment nursing.
• Pathology and laboratory work; emergency and critical care support.

Skills

Leadership

Mentoring

Communication

Organisational skills

Customer service

Nursing experience

Education

Certificate IV in Veterinary Nursing

WA Veterinary Nurse Registration

Tools

RxWorks

Job description

• Full-time

Company Description

Lead the Team. Support Exceptional Patient Care. Help Shape the Future of Our Clinic.

Greencross Vets O'Connor is looking for a passionate and experienced Practice Manager to join our close-knit team.

This is a fantastic opportunity for a qualified and registered Veterinary Nurse who enjoys leading people, building a positive team culture, and helping a clinic thrive. You'll combine hands‑on nursing with leadership responsibilities, making this the perfect role for someone who loves both patient care and people management.

While this is ideally a full-time position, we are also open to considering part-time arrangements for candidates with previous Practice Manager experience.

Why O'Connor?

Our team is collaborative, supportive, and genuinely enjoys working together. We pride ourselves on delivering a high standard of patient care while maintaining a positive and enjoyable workplace culture.

Located in Perth's desirable southern corridor, O'Connor offers the perfect balance of lifestyle and career, with beautiful beaches nearby, fantastic cafés, and easy access to Fremantle and the Perth CBD.

You'll even find a great local café right next door, making coffee runs and lunch breaks a team favourite!

About the Role

As Practice Manager, you'll play a key leadership role within the clinic, supporting both the team and the day-to-day operations of the business.

Your responsibilities will include:

• Leading, mentoring, and developing our nursing and reception teams
• Creating and maintaining a positive, engaged, and accountable team culture
• Managing rostering, stock control, administration, and clinic operations
• Monitoring business performance and supporting KPI achievement
• Working closely with the Vet Director and regional leadership team
• Driving local marketing and community engagement initiatives
• Delivering exceptional service to both clients and patients
• Supporting workflow management and operational efficiency
• Anaesthetic monitoring
• Hospital and treatment nursing
• Pathology and laboratory work
• Emergency and critical care support

This is a genuine hybrid leadership role that allows you to remain connected to your patients, clients, and team while driving the success of the clinic.

Competitive pay tailored to your experience

We recognise the value that experienced and highly qualified nurses bring to the team. We offer competitive hourly rates, with higher pay available for nurses who hold advanced registration with the Veterinary Practice Board and bring a strong, demonstrated clinical skillset. We’re happy to have open conversations to ensure your pay reflects your experience and contribution.

About You

We're looking for someone who:

• Holds a Certificate IV in Veterinary Nursing (or equivalent)
• Is eligible for or holds WA Veterinary Nurse Registration
• Has a minimum of 3 years' veterinary nursing experience
• Has previous Practice Manager experience or proven leadership experience within a veterinary clinic
• Enjoys coaching, mentoring, and developing others
• Leads with positivity, accountability, and empathy
• Has strong communication and customer service skills
• Possesses excellent organisational and problem-solving abilities
• Is confident balancing clinical, operational, and people leadership responsibilities
• Has experience with RxWorks (desirable but not essential)

Most importantly, you're passionate about building a workplace where people enjoy coming to work and delivering outstanding care to every patient that walks through the door.

Why Join Greencross?

At Greencross, you'll be supported by one of Australia's largest veterinary networks and gain access to:

• Industry-leading continuing education and leadership development
• Annual Greencross Clinical & Leadership Conference
• Career progression opportunities across Australia
• Supportive regional and national leadership teams
• VetEducation, VetWebinars, and LinkedIn Learning access
• Staff discounts on veterinary services and products
• Petbarn retail discounts
• Fitness Passport access
• Pounce employee discounts across travel, retail, entertainment, and more
• Employee Assistance Program (EAP)
• Mental health and wellbeing support
• A genuine commitment to work-life balance