Practice Manager - Everton Park Vet Surgery

VetPartners; Brisbane; On-site; AUD 85,000 - 120,000; Full time

Job summary

Everton Park Vet Surgery is seeking an enthusiastic Practice Manager to lead daily operations and drive team performance in a growing clinic. This hands-on role focuses on shaping culture, systems and processes while delivering excellent client service and patient care.

You will manage the veterinary and support team, oversee rosters, performance, and workplace culture, and partner with the veterinary team to identify opportunities for growth and future direction.

Qualifications

• Experience managing a veterinary practice or leading teams in a veterinary environment.
• Strong organisational and communication skills.
• Commercial awareness and comfort with the operational side of running a practice.
• Willing to roll up sleeves and be part of the team.
• Commitment to high standards of patient care and client service.

Responsibilities

• Managing the day-to-day operations of the practice.
• Leading, supporting and developing the veterinary and support team.
• Creating and maintaining a positive, supportive workplace culture.
• Managing staff performance, rosters and day-to-day people matters.
• Overseeing client service and helping to build strong client relationships.
• Supporting financial and operational performance.
• Developing and improving practice systems and processes.
• Maintaining high standards of patient care and workplace organisation.
• Working with the veterinary team to identify opportunities for growth.
• Helping shape the future direction of the clinic.

Skills

Veterinary practice management

Team leadership

Client service

Organisational skills

Problem-solving

Tools

Practice management software

Job description

Full-Time Practice Manager I Everton Park Vet Surgery

Everton Park Vet Surgery is looking for an enthusiastic, capable and people-focused Practice Manager to join our team on a full-time basis.

This is an exciting opportunity for an experienced Practice Manager who is looking for more than just a job. We are looking for someone who wants to make the role their own, help shape the future of the clinic, and build a great team culture from the ground up.

About the Role

As Practice Manager, you will play a key role in the overall running and development of Everton Park Vet Surgery.

This is a hands-on leadership role where you will have the opportunity to put your own stamp on the practice and help to further establish the systems, processes and culture that will support the clinic as it grows.

Your responsibilities will include:

• Managing the day-to-day operations of the practice
• Leading, supporting and developing the veterinary and support team
• Creating and maintaining a positive, supportive workplace culture
• Managing staff performance, rosters and day-to-day people matters
• Overseeing client service and helping to build strong client relationships
• Supporting financial and operational performance
• Developing and improving practice systems and processes
• Maintaining high standards of patient care and workplace organisation
• Working with the veterinary team to identify opportunities for growth
• Helping shape the future direction of the clinic

The Opportunity

This role is ideal for someone who is motivated, organised, proactive and genuinely enjoys leading people.

You won't simply be stepping into an established role and following someone else's playbook. You'll have the opportunity to make the position your own, introduce your ideas, develop the team and help grow Everton Park Vet Surgery into a thriving practice with a fantastic culture.

We want our Practice Manager to feel a real sense of ownership over the role and to be empowered to make positive changes.

About You

We're looking for someone who:

• Has previous veterinary practice management experience, or strong leadership experience within a veterinary environment
• Is confident managing and motivating a team
• Has excellent organisational and communication skills
• Is proactive and solutions-focused
• Has strong attention to detail
• Understands the importance of exceptional client service
• Is commercially aware and comfortable with the operational side of running a practice
• Enjoys developing people and creating a positive workplace culture
• Is willing to roll up their sleeves and be part of the team
• Has the drive and initiative to help grow a clinic

Most importantly, we're looking for someone who cares about people, patients and the success of the practice.

Why Join Everton Park Vet Surgery?

This is a genuine opportunity to join a clinic at an exciting stage of its journey and help shape what it becomes.

You will have the autonomy to bring your ideas to the table, build a strong team, improve the way the practice operates and create a workplace where people enjoy coming to work.

If you're an experienced Practice Manager who is looking for autonomy, responsibility and the opportunity to build something special, we'd love to hear from you.