Practice Manager - Everton Park Vet Surgery

VetPartners - Australia; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Enhanced Paid Parental Leave

Benefits Discount Program

Support when you need it

Health & Wellbeing

Free Access to Vet Training Centre

Workshops

Employee referrals

Job summary

Everton Park Vet Surgery is seeking a proactive Practice Manager to lead day-to-day operations and steer the clinic’s growth in Brisbane within the VetPartners network. This full-time role offers autonomy to shape systems, culture and performance, while building a strong, collaborative team.

You’ll drive client service excellence, staff development and efficient processes, contributing to a thriving practice with a patient-centred approach.

Qualifications

• Has previous veterinary practice management experience, or strong leadership experience within a veterinary environment
• Is confident managing and motivating a team
• Has excellent organisational and communication skills
• Is proactive and solutions-focused
• Has strong attention to detail
• Understands the importance of exceptional client service
• Is commercially aware and comfortable with the operational side of running a practice
• Enjoys developing people and creating a positive workplace culture
• Is willing to roll up their sleeves and be part of the team
• Has the drive and initiative to help grow a clinic

Responsibilities

• Managing the day-to-day operations of the practice
• Leading, supporting and developing the veterinary and support team
• Creating and maintaining a positive, supportive workplace culture
• Managing staff performance, rosters and day-to-day people matters
• Overseeing client service and helping to build strong client relationships
• Supporting financial and operational performance
• Developing and improving practice systems and processes
• Maintaining high standards of patient care and workplace organisation
• Working with the veterinary team to identify opportunities for growth
• Helping shape the future direction of the clinic

Job description

Everton Park Vet Surgery is looking for an enthusiastic, capable and people-focused Practice Manager to join our team on a full-time basis.

This is an exciting opportunity for an experienced Practice Manager who is looking for more than just a job. We are looking for someone who wants to make the role their own, help shape the future of the clinic, and build a great team culture from the ground up.

About the Role

As Practice Manager, you will play a key role in the overall running and development of Everton Park Vet Surgery.

This is a hands-on leadership role where you will have the opportunity to put your own stamp on the practice and help to further establish the systems, processes and culture that will support the clinic as it grows.

Your responsibilities will include:

• Managing the day-to-day operations of the practice
• Leading, supporting and developing the veterinary and support team
• Creating and maintaining a positive, supportive workplace culture
• Managing staff performance, rosters and day-to-day people matters
• Overseeing client service and helping to build strong client relationships
• Supporting financial and operational performance
• Developing and improving practice systems and processes
• Maintaining high standards of patient care and workplace organisation
• Working with the veterinary team to identify opportunities for growth
• Helping shape the future direction of the clinic

The Opportunity

This role is ideal for someone who is motivated, organised, proactive and genuinely enjoys leading people.

You won't simply be stepping into an established role and following someone else's playbook. You'll have the opportunity to make the position your own, introduce your ideas, develop the team and help grow Everton Park Vet Surgery into a thriving practice with a fantastic culture.

We want our Practice Manager to feel a real sense of ownership over the role and to be empowered to make positive changes.

About You

We're looking for someone who:

• Has previous veterinary practice management experience, or strong leadership experience within a veterinary environment
• Is confident managing and motivating a team
• Has excellent organisational and communication skills
• Is proactive and solutions-focused
• Has strong attention to detail
• Understands the importance of exceptional client service
• Is commercially aware and comfortable with the operational side of running a practice
• Enjoys developing people and creating a positive workplace culture
• Is willing to roll up their sleeves and be part of the team
• Has the drive and initiative to help grow a clinic

Most importantly, we're looking for someone who cares about people, patients and the success of the practice.

Why Join Everton Park Vet Surgery?

This is a genuine opportunity to join a clinic at an exciting stage of its journey and help shape what it becomes.

You will have the autonomy to bring your ideas to the table, build a strong team, improve the way the practice operates and create a workplace where people enjoy coming to work.

If you're an experienced Practice Manager who is looking for autonomy, responsibility and the opportunity to build something special, we'd love to hear from you. Please apply with your updated resume to be considered.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

VetPartners is Australia and New Zealand’s leading vet care network. We bring together a community of more than 270 individual clinics and specialty hospitals, united by a commitment to providing compassionate patient-centred care. We support teams to learn and grow, with unmatched access to training, investment in innovation and equipment, and by providing essential services so that - together - we can focus on the most important priority: our patients.

VetPartners is Australia and New Zealand’s leading vet care network. We bring together a community of more than 270 individual clinics and specialty hospitals, united by a commitment to providing compassionate patient-centred care. We support teams to learn and grow, with unmatched access to training, investment in innovation and equipment, and by providing essential services so that - together - we can focus on the most importance priority: our patients.

Perks and benefits Enhanced Paid Parental Leave Benefits Discount Program Support when you need it Health & Wellbeing Free Access to Vet Training Centre Workshops Employee referrals